Team Member

Team Member

Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to prepare delicious subs and provide excellent customer service.
  • Company: Firehouse Subs is a community-focused restaurant chain known for hearty food and heartfelt service.
  • Benefits: Enjoy competitive pay, meal discounts, and a friendly, flexible work environment.
  • Why this job: Be part of a mission-driven team that supports local communities and public safety initiatives.
  • Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit!
  • Other info: This is a part-time role with opportunities for growth and development.

Position Summary Statement

The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The line is just that…the front lines of our operation and standards must be exceeded to ensure we execute on our mission.

Job Requirements

  • Able to work in a fast-paced environment.
  • Excellent menu and product knowledge.
  • Accountable for the preparation of the guest’s order.
  • Able to communicate effectively with guests and handle questions and concerns in a professional manner.
  • Team player.
  • Thanks the guest sincerely for their business.
  • Participates in all Firehouse Subs® Public Safety Foundation fundraising initiatives.
  • Maintains an organized, stocked, and sanitary work space.
  • Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
  • Maintains a safe work environment, adhering to all established food and safety guidelines.
  • Able to lift up to 50 lbs.

About Firehouse Subs

Firehouse Subs ® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non‑profit Firehouse Subs Public Safety Foundation ® . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that \”Supports Local Community Activities.\” This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Mission

  • Hearty and Flavorful Food
  • Heartfelt Service
  • Public Safety

Location

9826 Gilead Rd #102, Huntersville, NC 28078, USA

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Team Member employer: Firehouse Subs

Firehouse Subs is an exceptional employer that prioritises a friendly, team-oriented environment where employees can thrive and grow. With competitive hourly wages, meal discounts, and flexible scheduling, team members are supported in their roles while contributing to a mission of serving hearty food and supporting public safety initiatives. The culture fosters personal development and community engagement, making it a rewarding place to work for those passionate about service and teamwork.
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Contact Detail:

Firehouse Subs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with Firehouse Subs' menu and values. Knowing the ins and outs of their offerings will not only help you answer questions confidently but also show your genuine interest in the brand.

✨Tip Number 2

Demonstrate your ability to work in a fast-paced environment by sharing relevant experiences during your interview. Think of specific examples where you thrived under pressure, as this is crucial for a line position.

✨Tip Number 3

Emphasise your teamwork skills. Since being a team player is essential for this role, be prepared to discuss how you've successfully collaborated with others in previous jobs or projects.

✨Tip Number 4

Show your commitment to community service. Firehouse Subs values public safety and community involvement, so mentioning any volunteer work or initiatives you've participated in can set you apart from other candidates.

We think you need these skills to ace Team Member

Ability to work in a fast-paced environment
Excellent menu and product knowledge
Effective communication skills
Customer service orientation
Teamwork and collaboration
Organisational skills
Attention to detail
Adherence to food safety guidelines
Flexibility to perform various restaurant functions
Ability to lift up to 50 lbs
Problem-solving skills
Positive attitude
Time management skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Team Member position. Highlight your ability to work in a fast-paced environment and your excellent communication skills.

Tailor Your CV: Make sure your CV reflects relevant experience, especially in food service or customer-facing roles. Emphasise any teamwork experience and your ability to handle customer inquiries professionally.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hearty food and heartfelt service. Mention your understanding of Firehouse Subs' mission and how you can contribute to their community-focused initiatives.

Prepare for Questions: Anticipate questions related to your ability to work under pressure, your knowledge of the menu, and how you would handle customer concerns. Practising your responses can help you feel more confident during the interview process.

How to prepare for a job interview at Firehouse Subs

✨Know the Menu Inside Out

Familiarise yourself with the menu and product offerings of Firehouse Subs. Being able to discuss the different subs, ingredients, and any specials will show your enthusiasm and readiness for the role.

✨Demonstrate Team Spirit

As a team member, collaboration is key. Be prepared to share examples of how you've worked effectively in a team before, and express your willingness to support your colleagues and contribute to a positive work environment.

✨Showcase Your Customer Service Skills

Prepare to discuss how you would handle customer inquiries or complaints. Highlight your ability to communicate effectively and maintain professionalism, as this is crucial in a fast-paced restaurant setting.

✨Emphasise Your Adaptability

The role requires flexibility in tasks, from food preparation to cleaning. Be ready to talk about your experience in adapting to different roles and responsibilities, showcasing your willingness to take on various duties as needed.

Team Member
Firehouse Subs
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