General Manager

General Manager

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to ensure top-notch service and restaurant operations.
  • Company: Join the fun-loving Firehouse Subs® family with a focus on community and quality.
  • Benefits: Competitive pay, growth opportunities, and a supportive work environment.
  • Why this job: Make a real impact while enjoying a cheerful workplace culture.
  • Qualifications: Strong leadership skills and a passion for customer service.
  • Other info: Engage with the community and promote local initiatives.

The predicted salary is between 36000 - 60000 ÂŁ per year.

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.

PRINCIPLE ACCOUNTABILITIES

  • Ensure the restaurant is in full compliance with all local, state and federal regulations including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
  • Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
  • Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values.
  • Ensure the profitability of the business by operating within established guidelines and requirements for food cost, labour, controllable, utilities and sales growth.
  • Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
  • Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
  • Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers.
  • Actively participate in Local Restaurant Marketing in the local trade area.
  • Implement and promote all Public Safety Foundation initiatives.
  • Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
  • Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
  • Represent Firehouse Subs® in a professional, positive manner at all times.
  • Communicate effectively to the GM/Owner any and all issues that may impact our business.
  • Maintain restaurant equipment in full working order and communicate problems immediately to Owner.
  • Able to work on their feet for up to 13 hours at a time.
  • Able to lift up to 50 lbs.
  • Any other duties assigned by the Owner.

General Manager employer: Firehouse Subs

Firehouse Subs® is an exceptional employer that fosters a vibrant and supportive work culture, where team members are encouraged to embrace a cheerful environment while delivering superior guest service. With a strong focus on employee growth, the company offers continuous training and development opportunities, ensuring that staff can advance their careers within the organisation. Located in a community-oriented area, employees benefit from engaging with local affairs and marketing initiatives, making their work both meaningful and rewarding.
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Contact Detail:

Firehouse Subs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of Firehouse Subs® for insights.

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Firehouse Subs® is all about a cheerful and fun work environment, so think of examples from your past that showcase your leadership and commitment to guest service.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating how you can ensure compliance with regulations and maintain profitability, as these are key aspects of the General Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Firehouse Subs® team and ready to embrace our mission and vision.

We think you need these skills to ace General Manager

Leadership
Compliance Knowledge
Guest Service Excellence
Financial Management
Staffing and Training
Local Marketing
Public Relations
Communication Skills
Problem-Solving Skills
Operational Planning
Time Management
Team Development
Community Engagement
Equipment Maintenance

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love the Firehouse Subs® culture and how you can contribute to our fun and cheerful work environment.

Be Specific: Use specific examples from your past experiences that demonstrate your leadership skills and ability to manage a team. We’re looking for concrete evidence of how you’ve met similar challenges in the past.

Tailor Your Application: Make sure to tailor your application to the job description. Highlight your knowledge of health regulations, compliance, and profitability management, as these are key aspects of the General Manager role at Firehouse Subs®.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Firehouse Subs

✨Know the Company Inside Out

Before your interview, dive deep into Firehouse Subs® values, culture, and mission. Familiarise yourself with their policies and procedures, as well as any recent news or initiatives. This will not only show your genuine interest but also help you align your answers with what they stand for.

✨Showcase Your Leadership Skills

As a General Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to discuss how you can foster a cheerful and fun work environment while ensuring high standards.

✨Understand Compliance and Regulations

Brush up on local, state, and federal regulations relevant to restaurant operations. Be prepared to discuss how you would ensure compliance in areas like health regulations and fair employment practices. This knowledge will demonstrate your readiness to handle the responsibilities of the role.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to manage staffing issues, implement marketing strategies, or handle customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

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