Editorial Trust and Contributor Support Officer

Editorial Trust and Contributor Support Officer

Full-Time Remote
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Every story on Firefly's 130+ local magazines is written by someone in the community, and every one is checked by a person before it goes live. That person is you.

Half helpdesk, half standards editor: welcome every first-time writer, keep every story honest, and be the human check on the tools that help us do it at scale.

What you'll do

  • Help contributors publish their first stories, replying within a working day
  • Check claims, sources and permissions before anything goes live
  • Sign off everything our new tools touch, so a person approves every story
  • Write simple guides and short how-to videos, and join the team's updates and calls

You

  • Have editorial experience and sound judgement on accuracy, fairness and legal risk
  • Are patient and clear with first-time writers
  • Are confident with digital publishing tools and careful with records

Pay and the contract

  • £1,600 to £1,740 a month for 14 days a month, depending on experience (full-time equivalent about £30,000 to £32,600), plus 28 days' holiday a year pro rata including bank holidays, and a workplace pension
  • Fixed-term employed, 1 November 2026 to 19 March 2027 (start date by agreement)
  • Remote, UK

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Editorial Trust and Contributor Support Officer employer: Firefly New Media LTD

Firefly New Media LTD is an exceptional employer that fosters a collaborative and innovative work culture in Consett, where you can make a real impact on local communities through technology. With a strong focus on employee growth, we provide access to training budgets for conferences and courses, alongside a competitive salary and generous benefits including 28 days of holiday and a hybrid working model. Join us to be part of a team that values your contributions and supports your professional development while working on meaningful projects.

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Contact Details:

Firefly New Media LTD Recruitment Team