At a Glance
- Tasks: Lead a team to scale operations and ensure successful customer implementations.
- Company: A leading digital asset infrastructure company with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Drive business expansion and make a significant impact in the EMEA region.
- Qualifications: 10+ years in Professional Services and strong SaaS background required.
- Other info: Ideal for strategic thinkers passionate about customer success.
The predicted salary is between 43200 - 72000 Β£ per year.
A leading digital asset infrastructure company seeks a Professional Services leader to scale operations across the EMEA region. You will manage a team of experts to ensure successful customer implementations while driving business expansion and operational excellence.
The ideal candidate has over 10 years of experience in Professional Services and a strong background in SaaS. This role requires excellent communication and strategic thinking skills, with a strong focus on customer success and service revenue growth. Applicants based in or near London are preferred.
EMEA Director, Professional Services & Delivery employer: Fireblocks Inc.
Contact Detail:
Fireblocks Inc. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land EMEA Director, Professional Services & Delivery
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in or know about digital asset infrastructure. A friendly chat can lead to insider info on job openings and even referrals.
β¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their services and how they impact customer success. This will help you tailor your answers and show that you're genuinely interested in the role.
β¨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience managing teams and driving operational excellence. Use specific examples to highlight how you've successfully scaled operations in previous roles.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace EMEA Director, Professional Services & Delivery
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in Professional Services and SaaS. We want to see how your background aligns with the role, so donβt be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the EMEA Director role. Share specific examples of how you've driven customer success and operational excellence in the past.
Showcase Your Communication Skills: Since this role requires excellent communication, make sure your application reflects that. Keep your language clear and concise, and donβt forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Fireblocks Inc.
β¨Know Your SaaS Inside Out
Make sure you have a solid understanding of SaaS models and how they apply to professional services. Be ready to discuss your past experiences with SaaS implementations and how you've driven customer success in similar roles.
β¨Showcase Your Leadership Skills
As you'll be managing a team, it's crucial to demonstrate your leadership style. Prepare examples of how you've successfully led teams in the past, focusing on how you foster collaboration and drive operational excellence.
β¨Prepare for Strategic Questions
Expect questions that assess your strategic thinking abilities. Think about how you would approach scaling operations across the EMEA region and be ready to share your vision for driving service revenue growth.
β¨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics. This will help you convey your ideas effectively during the interview.