Head Waiter / Waitress

Head Waiter / Waitress

Full-Time 25000 - 30000 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead the front of house team and create memorable dining experiences.
  • Company: Firebird's, a vibrant Mediterranean-inspired restaurant with a unique open-fire cooking style.
  • Benefits: Generous staff discounts, training opportunities, and access to our exclusive wine cellar.
  • Other info: Enjoy a dynamic work environment with great vibes and delicious staff meals.
  • Why this job: Join a passionate team and share your love for food and wine with guests.
  • Qualifications: Experience in a similar role and a friendly, outgoing personality.

The predicted salary is between 25000 - 30000 £ per year.

Join Firebird's SOHO Front of House Team as Head Waiter / Waitress! We use ancient open-fire cooking techniques to craft unique flavours and ingredient combinations inspired by the Mediterranean coast. Our kitchen team works closely with local and regional suppliers and farmers to present the freshest meat, seafood, poultry and vegetables. Wood-fired cooking with no tricks or artifice – just the best produce transformed over a custom-made open-fire grill.

Curated by co-owner and sommelier Anna Dolgushina, Firebird’s wine list champions small, natural and biodynamic producers from across Europe, who work their vineyards organically, with respect to nature and soil. Bottles change frequently with juicy, vibrant and elegant varieties all being accounted for.

The 55-covers space is inspired by a modern Mediterranean mood, whilst shadows and reflections are used to recreate memories of afternoons spent in courtyards on the continent, underneath olive trees sharing food and drink with friends. The walls are exposed brick, with wooden beams positioned overhead entwined with foliage and greenery and floor to ceiling natural fabric.

The Ideal Candidate

  • Warm, friendly, charismatic and outgoing
  • Positive and open with a 'can-do' attitude
  • Able to build rapport with guests
  • Good understanding of wines
  • Experienced in a similar role

Extra Perks

  • Training & Development
  • Generous staff discount
  • Cycle-To-Work Scheme
  • Access to our wine cellar at a cost price
  • Thoughtful and delicious staff food
  • Good vibes and hype

If you believe you’ve got what it takes, then APPLY NOW!

Head Waiter / Waitress employer: Firebird Restaurant and Wine Bar

Firebird offers a vibrant and dynamic work environment in the heart of Soho, where creativity and passion for Mediterranean cuisine thrive. As a women-led boutique restaurant, we prioritise a supportive culture that encourages personal growth and culinary excellence, making it an ideal place for dedicated chefs to develop their skills while working with an innovative menu. Join us for a rewarding experience where your contributions are valued and celebrated in a unique setting.

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Contact Details:

Firebird Restaurant and Wine Bar Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter / Waitress

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Firebird Restaurant and Wine Bar. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Firebird Restaurant and Wine Bar

Don't be shy about reaching out to Firebird Restaurant and Wine Bar directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Head Waiter / Waitress

Customer Service Skills
Wine Knowledge
Communication Skills
Teamwork
Charisma
Positive Attitude
Rapport Building

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Firebird Restaurant and Wine Bar and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Firebird Restaurant and Wine Bar

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!