At a Glance
- Tasks: Create unforgettable events and build relationships with guests in a vibrant hospitality setting.
- Company: Join the dynamic Gaucho team at our Oxford Circus office.
- Benefits: Enjoy 50% off food, bonuses, career development, and 28 days paid holiday.
- Other info: Fast-paced environment with opportunities for growth and training.
- Why this job: Be the heart of memorable celebrations and make a real impact on guests' experiences.
- Qualifications: Experience in event sales, strong communication skills, and ability to multitask.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a
Private Dining & Events Executive to join our Gaucho Central Sales & Reservations team.
This is an exciting opportunity for someone who loves hospitality, enjoys building relationships, and has a talent for turning enquiries into unforgettable events.
From intimate celebrations to exclusive venue takeovers, you'll be at the heart of our private dining and events business.
As the first point of contact for our guests, you'll guide them through every stage of their journey—from the initial enquiry through to the successful handover of their event—ensuring every detail is expertly managed.
Based in our Oxford Circus office, you'll work closely with our restaurant teams and Private Dining Manager, helping to maximise revenue while delivering warm, personalised service that leaves a lasting impression.
Key Responsibilities
- Handle private dining and event enquiries via phone, email, and web within a 2-hour response time.
- Recommend venues, create tailored proposals, and manage bookings from enquiry to confirmation.
- Coordinate event planning, including function sheets, seating plans, menus, dietary requirements, and timings.
- Work closely with restaurant teams to ensure seamless event delivery.
- Identify upselling opportunities and help maximise revenue.
- What You'll Bring
- Experience in private dining/event sales and coordination.
- Proven success in meeting sales targets.
- Strong customer service, communication, and organisational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience with Tripleseat or similar event management software.
- Large-scale event or venue takeover experience is desirable.
- Success Measures
- Meeting quarterly revenue targets.
- Strong enquiry-to-booking conversion rates.
- Consistent 2-hour response times.
- Excellent guest feedback and high-quality event administration.
- Key Benefits
- 50% off food at all Gaucho restaurants
- Referral and service-length bonuses
- Incentive and reward schemes
- Apprenticeship and Cycle to Work programmes
- Career development and Gaucho Academy training
- 28 days paid holiday, with option to buy more
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Private Dining and Events Executive
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fire & Vine Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fire & Vine Hospitality
Don't be shy about reaching out to Fire & Vine Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Private Dining and Events Executive
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fire & Vine Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fire & Vine Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
