Senior Waiter — Guest Experience & Upsell Leader in Newcastle upon Tyne

Senior Waiter — Guest Experience & Upsell Leader in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 22000 - 28000 £ / year (est.) No working from home possible
Fire & Vine Hospitality

At a Glance

  • Tasks: Deliver exceptional hospitality and upsell GAUCHO products with confidence.
  • Company: Join the vibrant team at GAUCHO Newcastle, known for its outstanding dining experience.
  • Benefits: Competitive pay, tips, and a fun work environment.
  • Other info: Opportunity to grow within a dynamic restaurant team.
  • Why this job: Be the face of GAUCHO and create unforgettable dining experiences for guests.
  • Qualifications: Previous hospitality experience and a passion for excellent service.

The predicted salary is between 22000 - 28000 £ per year.

GAUCHO Newcastle is seeking an experienced Senior Waiter to join our team. You will be the face of GAUCHO, delivering exceptional hospitality and upselling GAUCHO products with confidence.

Work with our restaurant team to provide an unforgettable dining experience, uphold GAUCHO standards, build product knowledge, and support the management team to maximise sales and guest satisfaction. Previous hospitality experience required.

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Senior Waiter — Guest Experience & Upsell Leader in Newcastle upon Tyne employer: Fire & Vine Hospitality

Fire & Vine Hospitality is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about hospitality. Located in the heart of Covent Garden, our team enjoys a dynamic environment where creativity and professionalism thrive, alongside opportunities for career advancement and skill development. Join us to be part of a supportive team that values your contributions and fosters unforgettable guest experiences.

Fire & Vine Hospitality

Contact Details:

Fire & Vine Hospitality Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Waiter — Guest Experience & Upsell Leader in Newcastle upon Tyne

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fire & Vine Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Fire & Vine Hospitality

Don't be shy about reaching out to Fire & Vine Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fire & Vine Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Fire & Vine Hospitality

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!