At a Glance
- Tasks: Create unforgettable experiences for guests and manage reservations with a smile.
- Company: Join the vibrant GAUCHO team in a high-end hospitality environment.
- Benefits: Enjoy 50% off meals, career development, and free breakfast and dinner on shifts.
- Other info: Opportunities for qualifications through our Apprenticeship Scheme and employee wellbeing support.
- Why this job: Be the face of GAUCHO and thrive in a fast-paced, fun atmosphere.
- Qualifications: Experience as a receptionist and a passion for teamwork and hospitality.
The predicted salary is between 26130 - 31936 £ per year.
GAUCHO is looking for an enthusiastic and experienced Senior Receptionist to join our GAUCHO Richmond team! The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast-paced, high-end environment. They will have experience as a receptionist, an outgoing personality that works well within a team demonstrating empathy and kindness towards others. They will be a GAUCHO ambassador.
Benefits and Training:
- 50% off your food bill at all GAUCHO’s.
- Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform.
- Career development and progression.
- Breakfast and dinner provided on every shift worked.
Key Responsibilities for GAUCHO Senior Receptionist:
- Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.
- Ensure all GAUCHO reservations are processed professionally and accurately.
- Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
- Be the face of GAUCHO and demonstrate service excellence through heightened hospitality.
Requirements for GAUCHO Senior Receptionist:
- Assist leading the reception team to success.
- Be a team player and work well within a fast-paced environment.
- Demonstrate a positive approach to own role and teamwork.
- Be friendly, welcoming and approachable.
- Be professional and respectful at all times.
- Have fun and create a warm and welcoming atmosphere at reception.
- Ability to use booking systems correctly and consistently use guest notes.
Senior Receptionist in London employer: Fire & Vine Hospitality
Fire & Vine Hospitality is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about hospitality. Located in the heart of Covent Garden, our team enjoys a dynamic environment where creativity and professionalism thrive, alongside opportunities for career advancement and skill development. Join us to be part of a supportive team that values your contributions and fosters unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fire & Vine Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fire & Vine Hospitality
Don't be shy about reaching out to Fire & Vine Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fire & Vine Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fire & Vine Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
