GAUCHO are looking for an enthusiastic and experienced Head Receptionist to join our GAUCHO Cardiffteam! The idealHead Receptionistcandidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team.
Benefits and Training
- 50% off your food bill at all GAUCHOs.
- Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform.
- Career development and progression.
- Staff breakfast and dinner on every shiftworked.
Key responsibilities of theGAUCHO Head Receptionist
- To work with or develop suitable strategies & reservation that optimise restaurant capacity
- To regularly review adherence to all agreed systems and correct where necessary
- Floor plan and section management with recordable history of section allocation
- Allocate tasks to members of the team adjusting according to service requirements
- Collation of guest database through accurate records and database systems
- Staffing Levels managed including costed rotas, holiday management and productivity management. Assist management with Receptionist 1-2-1’s and performance management.
- To understand and pro-actively work towards all cover growth targets for the business
Requirements for GAUCHO Head Receptionist
- Previous experience as a Head/ Senior Receptionist
- Enthusiasm for hospitality, and a fast-paced working environment
- A warm and hospitable personality
- Strong leadership skills
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Head Receptionist in Cardiff employer: Fire & Vine Hospitality
GAUCHO City is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for culinary professionals eager to excel in a fresh food kitchen. With a strong emphasis on employee growth through apprenticeship opportunities and a range of benefits including food discounts and a cycle-to-work scheme, GAUCHO offers a rewarding environment where you can thrive and advance your career.
