GAUCHOis looking for an experienced and passionateFront of HouseSupervisor to join our GAUCHO BirminghamTeam! The ideal Supervisorcandidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHOambassador and be able to upsell all GAUCHOproducts with confidence.
Training and Benefits
- 50% off your food bill at all GAUCHOs.
- Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.
- Career development and progression.
- Staff breakfast and dinner provided on every shiftworked.
Key Responsibilities of aGAUCHOFOH Supervisor
- Work with the restaurant team to offer an exceptional GAUCHOexperience to all our guests through heightened hospitality.
- Be the face of Gaucho anddemonstrateservice excellence while following the GAUCHOCycle of Service and standards.
- Strengthen andmaintainproduct knowledgein order tohost tables and guide guests withpersonalisedmenu choices.
- Support andassistthe management team to maximize sales revenues by driving covers and average spend per head.
- Comfortable delegating responsibilities out to the FOH team.
- Assist Management team with 1-2-1’s and FOH team management.
- Support,trainand guide all new team members according to brand standards.
- Ensure all guest orders are received and processed professionally and accurately.
- Helpmaintaina clean and organized restaurant at all times and follow all set-up and breakdown procedures.
- Close the restaurantaccording to brand standardsand completeclosingadmin duties
Requirements for a GAUCHOSupervisor
- Demonstrate warmth and empathy towards guests and colleagues
- To always take a positive approach to your own role acting as a role model to all new members of the team
- Comfortable working alongside management team andpossessstrong communicationskills
- Work well within a team (be a team player) and a fast-paced environment
- Be approachable and well mannered
- Be professional and respectful at all times
#J-18808-Ljbffr
Front of House Supervisor in Birmingham employer: Fire & Vine Hospitality
GAUCHO City is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for culinary professionals eager to excel in a fresh food kitchen. With a strong emphasis on employee growth through apprenticeship opportunities and a range of benefits including food discounts and a cycle-to-work scheme, GAUCHO offers a rewarding environment where you can thrive and advance your career.
