At a Glance
- Tasks: Take orders, serve food and drinks, and create memorable experiences for guests.
- Company: Join Marston’s, a vibrant pub and hospitality brand with a friendly atmosphere.
- Benefits: Enjoy 30% off at all locations, flexible hours, and a £4.50 meal deal.
- Other info: Explore diverse career pathways and enjoy support for your well-being.
- Why this job: Be part of a passionate team and develop valuable skills while having fun.
- Qualifications: No experience needed; just bring your enthusiasm and a love for great service.
The predicted salary is between 11 - 13 £ per hour.
We’re on the lookout for new Waiting teammates to join our team!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
As part of our Waiting team you’ll:
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Waiting Staff employer: Fire Station (91862)
Marston's is an exceptional employer that values its team members by offering a vibrant and supportive work environment, complete with flexible hours to accommodate your lifestyle. With benefits like 30% off at all our venues, a £4.50 meal deal during shifts, and a commitment to employee growth through apprenticeship programmes, we ensure that every member of our Waiting team feels valued and empowered to thrive in their career. Join us and be part of a diverse team where your personality is celebrated, and together we create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the venue before your interview! Pop in for a drink or a meal, and observe how the waiting staff interact with customers. This will give you a feel for the atmosphere and help you tailor your answers during the interview.
✨Tip Number 2
Practice your customer service skills! Whether it’s role-playing with friends or volunteering, showing that you can handle different situations with a smile will set you apart. Remember, it’s all about creating those memorable moments for guests!
✨Tip Number 3
Don’t be shy about showcasing your personality! The team values authenticity, so let your true self shine through during the interview. Share your passion for hospitality and how you can contribute to the lively atmosphere.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the perks we offer, like discounts and flexible hours, right from the start!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our team.
Tailor Your Application:Make sure to tailor your application to the Waiting Staff role. Highlight any relevant experience or skills you have that match what we’re looking for, like customer service or teamwork. It’ll help us see why you’d be a great fit!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your writing clear and to the point, making it easy for us to read. A well-structured application shows us you’re organised and serious about joining our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Fire Station (91862)
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to talk about your favourite dishes and drinks shows your enthusiasm for the role and helps you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a small anecdote or a big success story, demonstrating your ability to engage with customers will make you stand out.
✨Be Ready to Upsell
Understand the concept of upselling and think of ways you could do it in this role. During the interview, share your ideas on how to encourage guests to try specials or add extras to their orders.
✨Embrace Your Personality
Remember, personality counts! Be yourself during the interview and let your passion for hospitality shine through. The team is looking for someone who fits into their lively atmosphere, so don’t hold back!
