At a Glance
- Tasks: Take orders, serve delicious food, and create memorable moments for guests.
- Company: Join an award-winning local pub company that values people.
- Benefits: 30% off meals, flexible hours, and health screening discounts.
- Other info: Explore career pathways and enjoy a supportive team environment.
- Why this job: Gain valuable skills while working in a fun, lively atmosphere.
- Qualifications: No experience needed; just bring your passion for great service!
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for new Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best. As part of our Waiting team you’ll:
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Waiting Staff in London employer: Fire Station (91862)
Marston's is an award-winning local pub company that prioritises its people, offering a vibrant and inclusive work culture where every team member can thrive. With flexible hours, comprehensive benefits including discounts at all our venues, and numerous career progression opportunities, we empower our Waiting Staff to grow both personally and professionally in a supportive environment. Join us to create memorable experiences for our guests while enjoying a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff in London
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great waiting team but also help you connect with potential employers.
✨Tip Number 2
Practice your people skills! Whether it’s serving friends at a dinner party or volunteering at events, the more you engage with people, the better you'll be at creating those memorable moments for guests.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in joining our team and gives you a chance to stand out from the crowd.
✨Tip Number 4
Be yourself during interviews! We value personality over everything else, so let your true self shine through. Show us your passion for hospitality and how you can contribute to our vibrant team.
We think you need these skills to ace Waiting Staff in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our team.
Highlight Relevant Experience:Even if you’re new to hospitality, share any experience that showcases your customer service skills or teamwork. Whether it’s a part-time job, volunteering, or even school projects, we want to know how you’ve made an impact!
Be Passionate About Service:Make sure to express your enthusiasm for providing brilliant customer service. We love candidates who are excited about creating memorable moments for our guests, so let us know why this matters to you!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of joining our team. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Fire Station (91862)
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered. Being able to discuss specific dishes and drinks shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing great service.
✨Show Off Your People Skills
As waiting staff, you'll be interacting with guests all day long. During the interview, share examples of how you've provided excellent customer service in the past or how you've handled tricky situations. This will demonstrate your ability to create those memorable moments that keep guests coming back.
✨Be Ready to Upsell
Upselling is a key part of the waiting role. Prepare to discuss how you would approach this in a friendly and natural way. Think about how you can suggest additional items without being pushy, and be ready to share any relevant experiences where you've successfully upsold products before.
✨Emphasise Team Spirit
The waiting team thrives on collaboration, so highlight your ability to work well with others. Share stories that showcase your teamwork skills and willingness to support your colleagues. This will show that you're not just focused on your own success but are also committed to the team's overall performance.
