At a Glance
- Tasks: Lead daily operations and develop income generation activities at Harcombe House.
- Company: Join a charity committed to high standards and community support.
- Benefits: Flexible hours, inclusive culture, and opportunities for professional growth.
- Other info: Be part of an on-call team and contribute to a positive workplace culture.
- Why this job: Make a real impact while managing diverse facilities and services.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
37.5 hours per week – hours to be worked across a working pattern that will encompass some evening and weekends, including participation in a duty rota.
About the role
The purpose of the role is to lead and oversee the daily business development, estate and facilities operations at Harcombe House working in conjunction with our in‑house teams, suppliers and consultants across hard and soft services within the centre. The role will proactively identify, develop and execute income generation activities that best utilise our assets and maximises our income potential. Additionally, the role is responsible for ensuring compliance with all current statutory legislation, with specific responsibility in respect of health and safety and the environment. You will work with the wider Business Development, Estates and Facilities Team across the organisation to set and maintain standards and lead on specific projects. You will support your Heads of Departments to manage essential services including administration, hospitality, estates, catering, bar and housekeeping. Harcombe House provides 24/7 support to our service users, so the centre and services must be maintained to a very high standard.
About you
This visible role requires excellent customer relationship, supplier management, leadership and people management skills. Working as part of a team within the wider organisation, you will be expected to positively contribute to the performance of the charity and its culture. To be successful you will demonstrate strong interpersonal and leadership skills, commercial acumen, and proven experience identifying and developing income‑generation opportunities. A can‑do attitude and a solution‑based approach to the varied tasks associated with estates and facilities are key. You will have competent project management, report‑writing and data‑analysis skills and will use these to support your activities and contribute to the overall business reporting environment. You will have demonstrable experience in total facilities management in an organisation of similar breadth and scope. You will hold an IOSH Managing Safely certificate. NEBOSH Certificates in Occupational Safety and Health and Environmental Management are required, but relevant experience may be considered. You will be part of the estates and facilities on‑call team and work within our Duty Manager rota for the site. A flexible approach is required to support across our operations and there will be some evening and weekend working as required within the scope of the role. The post is subject to a Disclosure and Barring Service check. We are committed to building an inclusive workforce and welcome applications from everyone. When recruiting our new team members, regardless of the role, we are looking for people who share our values.
Centre Operations Manager in Devon employer: Fire Fighters Charity
As a Centre Operations Manager at Harcombe House, you will join a dynamic and inclusive team dedicated to providing exceptional support to our service users. Our organisation fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, while also offering a competitive benefits package. Located in a vibrant community, this role not only allows you to make a meaningful impact but also provides the chance to engage in diverse projects that enhance your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Operations Manager in Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Centre Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Tip Number 3
Practice your leadership and interpersonal skills in mock interviews. Get a friend to throw some tough questions your way, especially around team management and income generation. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you're proactive and really want to be part of our team.
We think you need these skills to ace Centre Operations Manager in Devon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities management and leadership. We want to see how your skills align with the role of Centre Operations Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Skills:This role requires strong interpersonal and project management skills. Use specific examples from your past experiences to demonstrate how you've successfully managed teams or projects. We love seeing real-life applications of your skills!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’re a great fit for the role!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fire Fighters Charity
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Centre Operations Manager. Familiarise yourself with the daily operations, income generation activities, and compliance requirements. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your interpersonal skills and how you've managed relationships with suppliers and customers. This is crucial for a role that requires strong leadership and people management.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss specific challenges you've faced in facilities management and how you overcame them. A can-do attitude and a solution-based approach are key, so think of scenarios where you've identified issues and implemented effective solutions.
✨Prepare for Compliance Questions
Since the role involves ensuring compliance with health and safety legislation, brush up on relevant regulations and your experience with them. Be prepared to discuss your IOSH Managing Safely certificate and any other qualifications, like NEBOSH, to show you're well-equipped for the job.
