At a Glance
- Tasks: Lead daily operations and develop income-generating activities at Harcombe House.
- Company: Join a charity committed to high standards and community support.
- Benefits: Flexible hours, inclusive culture, and opportunities for professional growth.
- Other info: Evening and weekend work included; must be adaptable and proactive.
- Why this job: Make a real difference while managing diverse facilities and services.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
37.5 hours per week – hours to be worked across a working pattern that will encompass some evening and weekends, including participation in a duty rota.
About the role
The purpose of the role is to lead and oversee the daily business development, estate and facilities operations at Harcombe House working in conjunction with our in‑house teams, suppliers and consultants across hard and soft services within the centre. The role will proactively identify, develop and execute income generation activities that best utilise our assets and maximises our income potential. Additionally, the role is responsible for ensuring compliance with all current statutory legislation, with specific responsibility in respect of health and safety and the environment. You will work with the wider Business Development, Estates and Facilities Team across the organisation to set and maintain standards and lead on specific projects. You will support your Heads of Departments to manage essential services including administration, hospitality, estates, catering, bar and housekeeping. Harcombe House provides 24/7 support to our service users, so the centre and services must be maintained to a very high standard.
About you
This visible role requires excellent customer relationship, supplier management, leadership and people management skills. Working as part of a team within the wider organisation, you will be expected to positively contribute to the performance of the charity and its culture. To be successful you will demonstrate strong interpersonal and leadership skills, commercial acumen, and proven experience identifying and developing income‑generation opportunities. A can‑do attitude and a solution‑based approach to the varied tasks associated with estates and facilities are key. You will have competent project management, report‑writing and data‑analysis skills and will use these to support your activities and contribute to the overall business reporting environment. You will have demonstrable experience in total facilities management in an organisation of similar breadth and scope. You will hold an IOSH Managing Safely certificate. NEBOSH Certificates in Occupational Safety and Health and Environmental Management are required, but relevant experience may be considered. You will be part of the estates and facilities on‑call team and work within our Duty Manager rota for the site. A flexible approach is required to support across our operations and there will be some evening and weekend working as required within the scope of the role. The post is subject to a Disclosure and Barring Service check. We are committed to building an inclusive workforce and welcome applications from everyone. When recruiting our new team members, regardless of the role, we are looking for people who share our values.
Centre Operations Manager in Chudleigh employer: Fire Fighters Charity
As a Centre Operations Manager at Harcombe House, you will join a dynamic and inclusive team dedicated to providing high-quality support services. Our organisation prioritises employee growth through ongoing training and development opportunities, fostering a collaborative work culture that values innovation and excellence. With a commitment to health, safety, and environmental standards, we offer a rewarding environment where your contributions directly impact the community we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Operations Manager in Chudleigh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Centre Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Make sure you can articulate how your skills in leadership, customer relationship management, and income generation align with their mission. We want to see that you’re not just a fit for the role, but for the culture too!
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific projects you've led, especially those that involved facilities management or compliance with health and safety regulations. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Harcombe House.
We think you need these skills to ace Centre Operations Manager in Chudleigh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities management and income generation. We want to see how your skills align with the role of Centre Operations Manager, so don’t hold back on showcasing your relevant achievements!
Show Off Your Leadership Skills:This role is all about leading teams and managing relationships. Use your application to demonstrate your leadership style and any successful projects you've led. We love to see examples of how you've motivated others and achieved results!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Avoid jargon unless it's relevant to the role, and remember to proofread for any typos!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at Fire Fighters Charity
✨Know Your Stuff
Make sure you understand the ins and outs of the Centre Operations Manager role. Familiarise yourself with the key responsibilities, especially around business development and facilities management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed projects. Highlight your interpersonal skills and how you've built strong relationships with customers and suppliers. This is crucial for demonstrating that you can thrive in a visible role.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations related to health and safety compliance or income generation activities. Think through potential scenarios and prepare your responses, focusing on your solution-based approach and can-do attitude.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the organisation's culture, future projects, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company aligns with your values.
