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- Tasks: Lead business functions, manage teams, and ensure effective service delivery across the Eastern Area.
- Company: Join the Northern Ireland Fire & Rescue Service, dedicated to serving a community of 1.9 million.
- Benefits: Enjoy flexible working hours and a competitive salary with opportunities for career growth.
- Why this job: Be part of a proud tradition, make a real impact, and build valuable relationships in your community.
- Qualifications: Ideal for candidates with strong management skills and a passion for public service.
- Other info: This is a fixed-term role until March 2027, with potential for future opportunities.
The predicted salary is between 44711 - 47754 £ per year.
Service Delivery Business Manager – Eastern Area Command (Fixed Term)
- Eastern Area HQ, 6 Bankmore Street, Belfast, BT7 1AQ
Northern Ireland Fire & Rescue Service (NIFRS) serves the entire community, a population of 1.9 million in an area of over 5,500 square miles. NIFRS has a proud tradition and history of serving the community with distinction.
NIFRS wish to invite applicationsfor the following role:
Service Delivery Business Manager Eastern Area Command – Fixed Term until March 2027 – Job Ref N186/08/2025
As an integral member of the Area Level Service Delivery Team, the Service Delivery Business Manager willbe responsible for the delivery of the area business function, including the provision of business planning; performance management; risk management; financial and contract management; business improvement; audit, assurance and governance support; and administration team.
They will manage the Administrative Support function within the Area Commands across multi-disciplinary teams in a number of geographical locations within the Area Command, and also fulfil an internal and external business partnering role, providing linkage to HQ Directorates, territorial Area Commands, the Learning Development Centre (LDC) and build and maintain working relationships with external partners at senior level.
Hours of work;
Currently 36¼ hours per week, Monday to Friday, 9.00 am to 5.00 pm.
A Flexible Working Hours Scheme is in operation.
In view of the level of this appointment, the post holder will be required to work in such a way as to fulfil the obligations of the post.
There is currently one Fixed Term Post (until March 2027) based at Eastern Area HQ, 6 Bankmore Street, Belfast, BT7 1AQ.
This recruitment and selection process will also be used to fill future similar vacancies in the same or other Area Commands within Northern Ireland, a reserve list will be created for 12 months should any additional permanent or fixed term vacancies arise (offers of posts will be made in merit order).
Salary
The salary scale is PO4. The salary range is currently £44,711 – £47,754 per annum (Under Review).
All the information that you need in order to apply is provided in the candidate information pack. However, if you have any queries or require any further information please email: nifrs.recruitment@nifrs.org, or telephone 028 9266 4221.
Candidates should apply online and the closing date for applications is 12:00 noon on Friday, 12 September 2025.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons, irrespective of age, gender, race, sexual orientation, disability, marital status, dependants, religion or political opinion.
NIFRS is currently under represented by women and those from the Roman Catholic Community, applications from these groups are particularly welcome. Appointment will be made solely on merit.
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N186/08/2025 - Service Delivery Business Manager - Eastern Area Command (Fixed Term) employer: Fire Authority For Northern Ireland
Contact Detail:
Fire Authority For Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land N186/08/2025 - Service Delivery Business Manager - Eastern Area Command (Fixed Term)
✨Tip Number 1
Familiarise yourself with the Northern Ireland Fire & Rescue Service's mission and values. Understanding their commitment to community service will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of NIFRS. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial when discussing your fit for the Service Delivery Business Manager position.
✨Tip Number 3
Prepare to discuss your experience in managing multi-disciplinary teams and your approach to performance management. Highlighting specific examples will showcase your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Research recent developments or challenges faced by the NIFRS. Being informed about current issues will allow you to engage in meaningful discussions during interviews and show that you are proactive and invested in the organisation's future.
We think you need these skills to ace N186/08/2025 - Service Delivery Business Manager - Eastern Area Command (Fixed Term)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Delivery Business Manager position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your professional experience, particularly in business planning, performance management, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your capability for this role.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Highlight specific experiences that relate to the key responsibilities mentioned in the job description, such as managing multi-disciplinary teams or financial management.
Follow Application Instructions: Make sure to apply online as specified in the job posting. Double-check that you have included all required documents and that your application is submitted before the deadline of 12:00 noon on Friday, 12 September 2025.
How to prepare for a job interview at Fire Authority For Northern Ireland
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Service Delivery Business Manager. Familiarise yourself with business planning, performance management, and risk management as these are key aspects of the role.
✨Showcase Your Leadership Skills
As this position involves managing multi-disciplinary teams, be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight your ability to build relationships with both internal and external partners.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you had to manage risks or improve business processes, and explain your thought process and outcomes.
✨Research NIFRS and Its Values
Demonstrate your knowledge about the Northern Ireland Fire & Rescue Service and its commitment to serving the community. Understanding their values and mission will show your genuine interest in the role and organisation.
