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- Tasks: Lead business functions, manage teams, and ensure effective service delivery across the Southern Area Command.
- Company: Join the Northern Ireland Fire & Rescue Service, dedicated to serving a community of 1.9 million people.
- Benefits: Enjoy flexible working hours and a competitive salary with opportunities for career advancement.
- Why this job: Be part of a proud tradition, make a real impact, and build valuable relationships in your community.
- Qualifications: Ideal candidates should have strong management skills and experience in business planning and performance management.
- Other info: This role offers potential for future vacancies and is open to all qualified applicants.
The predicted salary is between 44711 - 47754 £ per year.
Service Delivery Business Manager – Southern Area Command
Northern Ireland Fire & Rescue Service (NIFRS) serves the entire community, a population of 1.9 million in an area of over 5,500 square miles. NIFRS has a proud tradition and history of serving the community with distinction.
NIFRS wish to invite applicationsfor the following role:
Service Delivery Business Manager Southern Area Command – Job Ref N185/08/2025
As an integral member of the Area Level Service Delivery Team, the Service Delivery Business Manager willbe responsible for the delivery of the area business function, including the provision of business planning; performance management; risk management; financial and contract management; business improvement; audit, assurance and governance support; and administration team.
They will manage the Administrative Support function within the Area Commands across multi-disciplinary teams in a number of geographical locations within the Area Command, and also fulfil an internal and external business partnering role, providing linkage to HQ Directorates, territorial Area Commands, the Learning Development Centre (LDC) and build and maintain working relationships with external partners at senior level.
Hours of work;
Currently 36¼ hours per week, Monday to Friday, 9.00 am to 5.00 pm.
A Flexible Working Hours Scheme is in operation.
In view of the level of this appointment, the post holder will be required to work in such a way as to fulfil the obligations of the post.
There is currently one permanent post based at Southern Area Command HQ, Thomas Street, Portadown, BT62 3AH.
This recruitment and selection process will also be used to fill future similar vacancies in the same or other Area Commands within Northern Ireland, a reserve list will be created for 12 months should any additional permanent or fixed term vacancies arise (offers of posts will be made in merit order).
Salary
The salary scale is PO4. The salary range is currently £44,711 – £47,754 per annum (Under Review).
All the information that you need in order to apply is provided in the candidate information pack. However, if you have any queries or require any further information please email: nifrs.recruitment@nifrs.org, or telephone 028 9266 4221.
Candidates should apply online and the closing date for applications is 12:00 noon on Friday, 12 September 2025.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons, irrespective of age, gender, race, sexual orientation, disability, marital status, dependants, religion or political opinion.
NIFRS is currently under represented by women and those from the Roman Catholic Community, applications from these groups are particularly welcome. Appointment will be made solely on merit.
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N185/08/2025 - Service Delivery Business Manager - Southern Area Command employer: Fire Authority For Northern Ireland
Contact Detail:
Fire Authority For Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land N185/08/2025 - Service Delivery Business Manager - Southern Area Command
✨Tip Number 1
Familiarise yourself with the Northern Ireland Fire & Rescue Service's mission and values. Understanding their commitment to community service will help you align your responses during interviews and discussions, showcasing your dedication to their goals.
✨Tip Number 2
Network with current or former employees of NIFRS. Engaging with them can provide valuable insights into the organisational culture and expectations for the Service Delivery Business Manager role, which can be a great advantage in your application process.
✨Tip Number 3
Prepare to discuss your experience in managing multi-disciplinary teams and your approach to performance management. Highlighting specific examples from your past roles will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Research recent developments or challenges faced by the NIFRS. Being informed about current issues will allow you to engage in meaningful conversations during interviews, showing that you are proactive and genuinely interested in contributing to their success.
We think you need these skills to ace N185/08/2025 - Service Delivery Business Manager - Southern Area Command
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Delivery Business Manager position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your professional experience, particularly in business planning, performance management, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your capability for this role.
Write a Compelling Cover Letter: Your cover letter should complement your CV by providing context to your experiences. Explain why you are interested in the role at NIFRS and how your background makes you a suitable candidate. Be sure to mention your understanding of their mission and values.
Follow Application Instructions: Make sure to apply online as specified in the job posting. Double-check that you have included all required documents and that your application is submitted before the deadline of 12:00 noon on Friday, 12 September 2025.
How to prepare for a job interview at Fire Authority For Northern Ireland
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Service Delivery Business Manager. Familiarise yourself with business planning, performance management, and risk management as these are key aspects of the role.
✨Research NIFRS
Take some time to learn about the Northern Ireland Fire & Rescue Service, its history, values, and community impact. This will help you demonstrate your genuine interest in the organisation during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multi-disciplinary teams. Think of examples from your past experiences where you successfully handled similar situations.
✨Showcase Your Leadership Skills
As a Service Delivery Business Manager, you'll need strong leadership abilities. Be ready to discuss your experience in managing teams and building relationships with external partners, highlighting your collaborative approach.
