At a Glance
- Tasks: Provide efficient and customer-focused administrative support across various NIFRS locations.
- Company: Join the Northern Ireland Fire & Rescue Service, serving a community of 1.9 million.
- Benefits: Enjoy flexible working, generous holidays, gym facilities, and on-site parking.
- Other info: Opportunities for career growth and a chance to be part of a supportive team.
- Why this job: Make a real difference in your community while developing your administrative skills.
- Qualifications: Looking for organised individuals with strong communication and customer service skills.
The predicted salary is between 31537 - 33699 £ per year.
Northern Ireland Fire & Rescue Service (NIFRS) serves the entire community, a population of 1.9 million in an area of over 5,500 square miles. NIFRS has a proud tradition and history of serving the community with distinction. NIFRS wish to invite applications for the following role: Service Delivery Administrator - Job Ref N057/09/2026.
NIFRS currently has a number of opportunities for Service Delivery Administrators across various locations. The successful candidates will provide a modern, efficient, professional, confidential and customer-focused administrative service to all functions within the relevant Area Command as well as to other internal and external customers, in accordance with the relevant NIFRS policies and procedures and relevant legislation.
This is an excellent opportunity for suitably qualified individuals, the role comes with an excellent benefits package including on-site parking, flexible working, generous holidays and gym facilities.
Hours of work: Currently 36¼ hours per week, Monday-Friday, 9.00am to 5.00pm. A Flexible Working Hours Scheme is in operation. In view of the level of this appointment, the postholder will be required to work in such a way as to fulfil the obligations of the post.
There are currently six full time, permanent positions based at various NIFRS locations:
- Eastern Area Headquarters, 6 Bankmore Street, Belfast, BT7 1AQ x 2 vacancies
- Southern Area Headquarters, 103 Thomas Street, Portadown, BT62 3AH
- Crescent Link Response Point, 10 Crescent Link, Derry / Londonderry, BT47 1FR
- Coleraine Response Point, 123 Eglinton Street, Portrush, BT56 8DZ
- Enniskillen Response Point, 214 Tempo Road, Enniskillen, BT74 6HR
This recruitment and selection process will also be used to fill future vacancies; a reserve list will be created for 12 months should any additional fixed term, permanent, full time or part-time vacancies arise (offers of posts will be made in merit order).
Salary: The salary scale is Scale 6. The salary range is currently £31,537 - £33,699 per annum (Under Review).
The closing date for applications is 12 noon on Friday 18th September 2026.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons, irrespective of age, gender, race, sexual orientation, disability, marital status, dependants, religion or political opinion. NIFRS is currently under represented by women; applications from this group are particularly welcome. Appointment will be made solely on merit.
N057/09/2026 - Service Delivery Administrator (Various) employer: Fire Authority For Northern Ireland
The Northern Ireland Fire & Rescue Service (NIFRS) is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working hours and a commitment to innovation in digital systems, NIFRS provides a unique opportunity for individuals to contribute meaningfully to public safety while enjoying a balanced work-life environment in the vibrant city of Lisburn.
Contact Details:
Fire Authority For Northern Ireland Recruitment Team
