Floor Manager | Lead Service Excellence & Global Opportunities
Floor Manager | Lead Service Excellence & Global Opportunities

Floor Manager | Lead Service Excellence & Global Opportunities

Full-Time 25000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional service and manage daily restaurant operations.
  • Company: Vibrant Italian restaurant group in Greater Manchester.
  • Benefits: Competitive pay, free meals, staff discounts, and great employee perks.
  • Other info: Exciting opportunities for career growth in a fast-paced setting.
  • Why this job: Join a dynamic team and enhance your leadership skills in a lively environment.
  • Qualifications: 2+ years of experience in hospitality and strong communication skills.

The predicted salary is between 25000 - 32000 £ per year.

An Italian restaurant group in Greater Manchester is hiring a Floor Manager. The role demands strong team management skills and a commitment to high service standards.

Responsibilities include:

  • Delegating tasks
  • Hiring staff
  • Addressing customer complaints

The ideal candidate has at least 2 years of relevant experience and excels in communication and organization. Competitive pay and employee benefits, including free meals and staff discounts, are offered in this dynamic work environment.

Floor Manager | Lead Service Excellence & Global Opportunities employer: Fiorentina

Join our vibrant Italian restaurant group in Greater Manchester, where we prioritise a culture of excellence and teamwork. As a Floor Manager, you'll benefit from competitive pay, free meals, and staff discounts, all while working in a dynamic environment that fosters employee growth and development. We are committed to providing our team with the tools and opportunities they need to thrive in their careers.
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Contact Detail:

Fiorentina Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Manager | Lead Service Excellence & Global Opportunities

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at Italian restaurants. A friendly chat can sometimes lead to a foot in the door.

✨Tip Number 2

Show off your skills! When you get the chance for an interview, be ready to share specific examples of how you've managed teams and handled customer complaints. We want to see your experience in action!

✨Tip Number 3

Be proactive! If you see a job that fits your vibe, don’t wait around. Apply through our website and make sure to follow up with a quick email to express your enthusiasm. It shows you're serious about joining the team.

✨Tip Number 4

Stay positive and persistent! The job market can be tough, but keep applying and refining your approach. Remember, every 'no' gets you closer to that 'yes' – and we’re here to support you along the way!

We think you need these skills to ace Floor Manager | Lead Service Excellence & Global Opportunities

Team Management Skills
High Service Standards
Task Delegation
Staff Hiring
Customer Complaint Resolution
Communication Skills
Organisational Skills
Relevant Experience in Hospitality

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your relevant experience in team management and service excellence. We want to see how you've handled similar roles before, so don’t hold back on those achievements!

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid fluff and get straight to the point about why you’re the perfect fit for the Floor Manager role.

Tailor Your Application: Take a moment to customise your application for us. Mention specific skills that align with our needs, like communication and organisation, to show you’ve done your homework and are genuinely interested.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Fiorentina

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special dishes they offer. This shows your genuine interest in the role and helps you answer questions about food pairings or customer recommendations.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully managed a team in the past. Highlight specific situations where you delegated tasks effectively or resolved conflicts, as this will demonstrate your capability to lead in a busy restaurant environment.

✨Practice Customer Interaction Scenarios

Think of common customer complaints or service scenarios and prepare your responses. Being able to articulate how you would handle difficult situations will show that you're ready to maintain high service standards.

✨Ask Insightful Questions

Prepare thoughtful questions about the restaurant's culture, team dynamics, and expectations for the Floor Manager role. This not only shows your enthusiasm but also helps you gauge if the restaurant is the right fit for you.

Floor Manager | Lead Service Excellence & Global Opportunities
Fiorentina

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