At a Glance
- Tasks: Lead and manage Client and Pension Administration teams in a fast-paced environment.
- Company: Join a rapidly growing financial services business with a unique approach.
- Benefits: Competitive salary, performance bonus, 25 days holiday, and private healthcare.
- Other info: Hands-on role with opportunities for growth and improvement.
- Why this job: Make a real impact by driving team performance and operational excellence.
- Qualifications: Experience managing teams in a process-driven environment and developing people.
The predicted salary is between 45000 - 50000 £ per year.
Reference: 37308Hands-on management role | Fast-paced, process-driven environment | Real ownership of team performance | Strong benefits package If you’re an experienced people manager who thrives in a fast-paced, process-driven environment, this Senior Administration Manager role offers genuine ownership across people, performance, and operational delivery.
You’ll manage the Client and Pension Administration teams, ensuring workloads, SLAs, quality and customer outcomes remain on track.
This is a hands-on management position within a scaling business.
You’ll be expected to understand the detail, spot problems before they become issues, challenge performance when standards slip, and work closely with senior leadership to continually improve how the teams operate.
Package & Benefits• Salary 45,000–50,000 per annum, depending on experience.
- Performance-related bonus.
- 25 days’ annual holiday.
- Private medical healthcare.
- Death in service benefit.
- 8% employer pension contribution.
- EMI share option scheme.
- Office-based five days per week.
About the Company You’ll be joining a rapidly growing financial services business with a different approach to delivering advice.
Its model is highly process-driven, technology-enabled and focused on clear ownership, measurable performance and consistently high standards.
Key Responsibilities• Lead the day-to-day management, workload allocation and performance of the Client and Pension Administration teams.
- Monitor KPIs, SLAs, workloads, capacity, quality and backlogs, taking action when performance moves off track.
- Coach and develop team members while maintaining clear accountability and high operational standards.
- Identify bottlenecks and process improvements, working with senior leadership to resolve issues and support continued growth.
About You• Proven experience managing teams within a fast-paced, process-driven environment, ideally within a start-up or scaling business.
- Track record of managing KPIs, SLAs, workloads and performance against clear operational standards.
- Experience developing people while confidently addressing performance issues and maintaining accountability.
If you’re a hands-on manager who takes ownership, understands people and communication, and expects high standards from yourself and your team, this could be a strong opportunity to make a real impact.
Contact Jenni for more information or a confidential discussion.
JL_FIN
Senior Administrator in Manchester employer: Fintelligent
As a leading specialist lender, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel. With a strong focus on professional development, we offer extensive growth opportunities and a competitive benefits package, including generous annual leave and a robust pension scheme. Join us in a strategic leadership role where you can make a significant impact while enjoying the advantages of working in a high-growth environment dedicated to supporting SMEs and entrepreneurs.
