At a Glance
- Tasks: Lead and manage Client and Pension Administration teams to ensure top performance.
- Company: Join a scaling business with a fast-paced, process-driven culture.
- Benefits: Enjoy a strong benefits package and real ownership of your team's success.
- Other info: Dynamic role with opportunities for growth and collaboration with senior leadership.
- Why this job: Make a genuine impact by driving team performance and operational excellence.
- Qualifications: Proven experience in people management and a knack for problem-solving.
The predicted salary is between 45000 - 55000 £ per year.
Operational leadership | Financial Services experience | Mission-led advice business | Business-critical function If you're an experienced Senior Administration Manager with a background in Financial Services, this Manchester-based role offers genuine influence over operational performance, customer outcomes and team delivery. You'll lead a growing Administration and Client Support function within a purpose-driven financial advice business, with scope to improve processes, manage capacity and shape how the operation develops. Package & Benefits • Salary £45,000–£50,000 per annum, plus performance-related bonus. • Monday to Friday, 9.00am–5.30pm, office-based. • 25 days' annual leave. • Private medical healthcare, death-in-service benefit and 8% employer pension contribution. • EMI Share Option Scheme. About the Company An independent financial advice business focused on making quality retirement planning more accessible. Its technology-enabled operating model combines structured processes with human support, within a culture of ownership, accuracy and continuous improvement. Key Responsibilities • Lead the Administration and Client Support teams, managing workloads, capacity and resource. • Drive performance against KPIs, SLAs, productivity, quality and customer-response measures. • Identify operational risks, bottlenecks and capacity challenges, working with senior leadership on solutions. • Support recruitment, onboarding, development and continued improvement of the administration function. About You • Proven experience managing an administration, operations, customer support or back-office team within Financial Services. • Experience working in a fast-paced, process-led and KPI-driven environment. • Experience managing SLAs, workloads, backlogs, productivity, quality and capacity. If you're looking for a hands-on leadership role with genuine operational influence, we'd welcome a confidential conversation. Contact Fintelligent for more information or a confidential discussion. AW_FIN TPBN1_UKTJ
Senior Administraton Manager employer: Fintelligent Search
As a Senior Administration Manager at our company, you'll be part of a dynamic and supportive work culture that values innovation and teamwork. We offer a strong benefits package and ample opportunities for professional growth, ensuring you can develop your skills while making a meaningful impact in a fast-paced environment. Join us to take ownership of your team's performance and contribute to our mission of delivering exceptional client and pension administration services.
