At a Glance
- Tasks: Lead operations and enhance team development in a fast-growing property finance business.
- Company: Join a dynamic specialist lender focused on relationships and positive culture.
- Benefits: Competitive salary, bonus potential, generous holiday, and early finish Fridays.
- Other info: Enjoy regular team events and a supportive work environment.
- Why this job: Make a real impact on operational efficiency and colleague experience.
- Qualifications: Experience in operations or people leadership within financial services is essential.
The predicted salary is between 65000 - 65000 £ per year.
People-focused leadership role | High-growth specialist lender | Operational influence | Strong culture and flexibility
If you are an experienced operations professional who enjoys improving processes, supporting people, and creating structure within a growing business, this Operations & People Manager role offers the chance to make a visible impact across both operational performance and team development.
You will work closely with leadership to strengthen processes, improve colleague experience, and support the continued growth of a fast-moving property finance business. This is a broad role with genuine influence, suited to someone who enjoys balancing operational efficiency with people leadership and culture development.
Package & Benefits
- Salary to be discussed DOE plus discretionary annual bonus.
- 24 days holiday plus bank holidays, increasing with service.
- Early finish Fridays.
- Birthday day off.
- Additional leave for important family milestones and events.
- Westfield Health cash plan.
- 24-hour colleague assistance helpline.
- Regular team social events and trips.
- Office location within walking distance of a train station.
About the Company
You will be joining a growing specialist property finance lender operating across residential and commercial transactions throughout the UK. The business combines ambitious growth plans with a strong focus on relationships, accountability, and building a positive working culture.
Key Responsibilities
- Improve operational processes to increase efficiency, consistency, and service delivery across the business.
- Support recruitment, onboarding, performance management, and colleague development initiatives.
- Produce and analyse operational reporting and MI to identify trends and support decision making.
- Work closely with leadership to strengthen culture, communication, and long-term organisational planning.
About You
- Experience in an operations, people, or business support leadership role.
- It is essential you have a background working within financial services, lending, property finance, or another regulated environment.
- Experience implementing operational improvements and supporting people management processes.
If you are looking for a role where you can influence both business operations and team development within a growing organisation, this could be an excellent next step.
Operations and People Manager employer: Fintelligent Search
Join a dynamic and people-focused team at a high-growth specialist lender, where your expertise in operations and leadership will directly contribute to enhancing both operational performance and colleague experience. With a strong emphasis on flexibility, a supportive culture, and numerous employee benefits including early finish Fridays and additional leave for family milestones, this role offers a unique opportunity to make a meaningful impact in a thriving property finance business located conveniently near public transport.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and People Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property finance sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Since this role is all about people and operations, think of examples from your past experiences that showcase your leadership skills and how you've improved processes.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Use our website to find roles that excite you and match your skills. Tailor your approach to show how you can contribute to their growth and culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operations and People Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations & People Manager role. Highlight your background in financial services and any operational improvements you've implemented. We want to see how you can make a visible impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving processes and supporting people. Share specific examples of how you've balanced operational efficiency with team development in your previous roles.
Showcase Your Leadership Style:In your application, let us know how you approach leadership. We’re looking for someone who can strengthen culture and communication, so share your thoughts on how you’ve fostered a positive working environment in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Fintelligent Search
✨Know Your Stuff
Make sure you understand the ins and outs of operations and people management, especially in a financial services context. Brush up on your knowledge of operational processes and how they can be improved. This will show that you're not just interested in the role but also have the expertise to back it up.
✨Showcase Your People Skills
Since this role is all about supporting and developing people, be ready to share specific examples of how you've successfully managed teams or improved colleague experiences in the past. Highlight your leadership style and how it aligns with building a positive culture.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to operational efficiency or team dynamics. Think through potential challenges you might face in this role and prepare your responses. This will demonstrate your problem-solving skills and readiness to tackle real-world issues.
✨Align with Company Values
Research the company’s culture and values before the interview. Be prepared to discuss how your personal values align with theirs, especially regarding accountability and relationship-building. This will help you connect with the interviewers and show that you’re a great fit for their team.
