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For Companies At a Glance
- Tasks: Manage loan applications and ensure a smooth customer journey.
- Company: Rapidly expanding financial services company in Bolton with a fun culture.
- Benefits: Basic salary of £28,000 - £32,000 plus monthly bonuses and Vitality Healthcare.
- Why this job: Join a passionate team and redefine the broker industry while growing your career.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Excellent career progression opportunities in a supportive environment.
Are you ready to take the next step in your career as a Mortgage Case Manager in South Manchester? Our client is a leading force in the financial technology sector, offering innovative solutions to help users manage their credit and financial decisions. This is a fantastic opportunity to join a team that values growth and customer satisfaction.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
This Mortgage Case Manager role offers a competitive salary of £30,000 to £32,000, with on-target earnings reaching up to £45,000. Enjoy the flexibility of a hybrid working model, with 2 days in the office and 3 days from home after probation. Plus, benefit from private health and dental cover, and a life assurance scheme.
Our client is a trailblazer in the financial technology industry, dedicated to improving financial well-being through user-friendly credit scores, reports, and a marketplace for financial products. With a global presence, the company is committed to leveraging technology to empower users to make informed financial choices.
As a Mortgage Case Manager, you will:
Review and package secured loan applications for accuracy and completeness.
Verify customer information, including income and credit history.
Prepare and process essential loan documents.
Conduct thorough due diligence on applications.
Communicate with lenders and resolve any issues during the loan process.
Liaise with customers, guiding them through the application process.
Build strong customer relationships, ensuring satisfaction.
Meet targets and KPIs while maintaining high customer service standards.
Stay informed on industry regulations to provide accurate guidance.Package and Benefits:
The Mortgage Case Manager role comes with a comprehensive package:
Annual salary of £30,000 to £32,000, with potential earnings up to £45,000.
Hybrid work environment with 2 days in the office and 3 days from home after probation.
25 paid holidays plus a duvet day on your birthday.
Private health and dental cover, including mental health support.
Life assurance scheme and up to 4% matched pension.
Daily breakfast, free snacks, and access to discounts.
Opportunities for learning and development, including leadership-led training.About You
For the Mortgage Case Manager role, the ideal candidate will:
Have knowledge of secured loans (desirable but not essential) or have a background in car finance or a similar industry.
Possess a performance-driven mindset, focused on achieving targets.
Deliver exceptional customer service, fostering long-term loyalty.
Be organised and capable of managing multiple cases in a fast-paced environment.
Excel in communication and interpersonal skills.
Be detail-oriented with strong problem-solving abilities.
Be flexible and willing to work shifts as needed.If you have experience or interest in roles such as Loan Processor, Financial Advisor, Credit Analyst, Customer Service Representative, or Loan Officer, this Mortgage Case Manager position could be the perfect fit for you.
If you\’re a motivated individual ready to make a real impact in a thriving company, this Mortgage Case Manager role could be your next career move. Apply now to join a team that values innovation, customer satisfaction, and continuous growth.
AW_FIN
Mortgage Administrator employer: Fintelligent Search
Contact Detail:
Fintelligent Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry, especially those who work as Mortgage Administrators. You never know who might have a lead on a job or can give you insider info about the company culture.
✨Tip Number 2
Prepare for interviews by practising common questions related to mortgage processing and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed loan applications or improved customer journeys in previous roles. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team and help us redefine the broker industry.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight relevant experience and skills that match what we’re looking for, like managing loan applications and ensuring compliance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the financial services industry and explain why you want to join our team in Bolton. Keep it engaging and personal.
Showcase Your Attention to Detail: As a Mortgage Administrator, attention to detail is key. In your application, demonstrate how you've successfully managed documentation and correspondence in previous roles. We love candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Fintelligent Search
✨Know Your Stuff
Before the interview, make sure you understand the mortgage process inside and out. Brush up on key terms and regulations relevant to the role. This will not only show your knowledge but also your enthusiasm for the position.
✨Showcase Your Communication Skills
As a Mortgage Administrator, you'll be liaising with brokers and customers regularly. Prepare examples of how you've effectively communicated in past roles. Think about times when you resolved issues or clarified complex information.
✨Demonstrate Your Organisational Skills
This role requires managing multiple applications simultaneously. Be ready to discuss how you prioritise tasks and keep documentation organised. You might even want to bring a sample of your organisational methods to share during the interview.
✨Emphasise Teamwork and Collaboration
The company values a collaborative environment, so highlight your experience working in teams. Share specific examples of how you've contributed to team success and how you can bring that spirit to their passionate team.
