At a Glance
- Tasks: Lead sales teams and ensure top-notch customer satisfaction in a dynamic environment.
- Company: Join a leading financial platform provider with a strong customer-first culture.
- Benefits: Enjoy a competitive salary, hybrid working, and comprehensive benefits.
- Why this job: Make a real impact by championing customer satisfaction and leading a passionate team.
- Qualifications: Proven experience in financial services and strong coaching skills required.
- Other info: Great opportunity for career growth in a supportive and innovative workplace.
The predicted salary is between 40000 - 45000 Β£ per year.
A leading financial platform provider is seeking a Contact Centre Sales Manager in South Manchester. This role involves leading sales teams, ensuring customer satisfaction, and championing a customer-first culture.
The ideal candidate will have:
- A proven track record in financial services
- Strong coaching skills
- The ability to balance performance with compliance
The position offers a salary of Β£40,000-Β£45,000 plus OTE of Β£60,000-Β£70,000, hybrid working, and comprehensive benefits.
Hybrid Contact Centre Sales Manager, Customer-First Leader in Cheadle employer: Fintelligent Search
Contact Detail:
Fintelligent Search Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hybrid Contact Centre Sales Manager, Customer-First Leader in Cheadle
β¨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Contact Centre Sales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews by practising common questions related to sales leadership and customer satisfaction. We recommend role-playing with a friend or using online resources to get comfortable with articulating your coaching skills and compliance knowledge.
β¨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight your proven track record in driving sales and maintaining a customer-first culture. Use specific examples to illustrate how you've balanced performance with compliance in past roles.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Hybrid Contact Centre Sales Manager, Customer-First Leader in Cheadle
Some tips for your application π«‘
Show Your Customer-First Mindset: When writing your application, make sure to highlight your commitment to customer satisfaction. Share specific examples of how you've put customers first in your previous roles, especially in sales or financial services.
Demonstrate Your Leadership Skills: As a Contact Centre Sales Manager, you'll be leading teams. Use your application to showcase your coaching and leadership experience. Talk about how you've motivated teams to achieve their targets while maintaining compliance.
Tailor Your Application: Donβt just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that youβve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Fintelligent Search
β¨Know Your Numbers
Make sure youβre familiar with key metrics related to sales performance and customer satisfaction in the financial services sector. Be ready to discuss your past achievements and how they contributed to team success.
β¨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed sales teams in the past. Highlight specific strategies you used to improve performance while maintaining compliance, as this will resonate well with the interviewers.
β¨Emphasise Customer-First Culture
Be ready to share your vision for a customer-first approach. Think of instances where youβve gone above and beyond for customers and how that positively impacted sales and team morale.
β¨Ask Insightful Questions
Prepare thoughtful questions about the companyβs current sales strategies and how they align with their customer-first philosophy. This shows your genuine interest in the role and helps you assess if itβs the right fit for you.