At a Glance
- Tasks: Support lending opportunities from enquiry to handover, engaging with customers and colleagues.
- Company: Join a specialist lender in Birmingham with a dynamic team.
- Benefits: Earn £30,000-£35,000, enjoy hybrid working, and access ongoing training.
- Other info: Opportunity for professional growth in a collaborative environment.
- Why this job: Make a real impact in sales support while developing your career in finance.
- Qualifications: Experience in sales support or customer-facing roles, with strong communication skills.
The predicted salary is between 29250 - 35750 £ per year.
We’re working with a specialist lender to recruit a Sales Support Officer for its Birmingham team.
Reporting to the Head of Sales, you’ll support lending opportunities from initial enquiry through to handover to the Lending Team. This is a varied role combining customer contact, project assessment and sales administration, working closely with developers, brokers and colleagues across the business.
The role:
- Handle incoming enquiries, providing a responsive and professional service.
- Review and qualify new lending proposals.
- Prepare indicative lending terms and communicate decisions and next steps.
- Follow up on outstanding offers, helping progress accepted deals towards credit checks and underwriting.
- Maintain accurate customer records and keep the deal pipeline up to date.
- Support improvements to the customer journey and attend industry events when required.
About you:
You’ll bring experience in sales support, sales administration, business development, lending or a similar customer-facing role, alongside strong administrative, verbal & written communication skills and an organised approach. You’ll be comfortable assessing information, working with figures and managing documentation accurately. Attention to detail, confidence using CRM systems and the ability to build relationships will help you succeed.
What’s on offer:
- £30,000–£35,000 basic salary.
- Hybrid working in Birmingham.
- Ongoing training and professional development.
Sales Support Executive in Birmingham employer: Fintelligent Search
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