At a Glance
- Tasks: Lead and inspire the Administration and Client Support teams to enhance operational performance.
- Company: Purpose-driven financial advice business focused on accessible retirement planning.
- Benefits: Competitive salary, performance bonus, 25 days leave, and private healthcare.
- Other info: Join a culture of ownership and continuous improvement with excellent career growth.
- Why this job: Make a real impact in a fast-paced environment with genuine operational influence.
- Qualifications: Experience in managing administration or customer support teams in Financial Services.
The predicted salary is between 40000 - 50000 £ per year.
Operational leadership | Financial Services experience | Mission-led advice business | Business-critical function
If you’re an experienced
Administration Manager with a background in Financial Services, this Manchester-based role offers genuine influence over operational performance, customer outcomes and team delivery.
You’ll lead a growing Administration and Client Support function within a purpose-driven financial advice business, with scope to improve processes, manage capacity and shape how the operation develops.
Package & Benefits
- Salary £40,000–£50,000 per annum, plus performance-related bonus.
- Monday to Friday, 9.00am–5.30pm, office-based.
- 25 days’ annual leave.
- Private medical healthcare, death-in-service benefit and 8% employer pension contribution.
- EMI Share Option Scheme.
About the Company
An independent financial advice business focused on making quality retirement planning more accessible.
Its technology-enabled operating model combines structured processes with human support, within a culture of ownership, accuracy and continuous improvement.
Key Responsibilities
- Lead the Administration and Client Support teams, managing workloads, capacity and resource.
- Drive performance against KPIs, SLAs, productivity, quality and customer-response measures.
- Identify operational risks, bottlenecks and capacity challenges, working with senior leadership on solutions.
- Support recruitment, onboarding, development and continued improvement of the administration function.
About You
- Proven experience managing an administration, operations, customer support or back-office team within Financial Services.
- Experience working in a fast-paced, process-led and KPI-driven environment.
- Experience managing SLAs, workloads, backlogs, productivity, quality and capacity.
If you’re looking for a hands-on leadership role with genuine operational influence, we’d welcome a confidential conversation.
Contact Fintelligent for more information or a confidential discussion.
AW_FIN
Administration Manager in Manchester employer: Fintelligent Careers
Join a dynamic financial services group that offers the unique opportunity to lead and build a new insurance division from the ground up. With a strong emphasis on entrepreneurial freedom, you will benefit from an established client network, comprehensive support, and a meaningful equity opportunity, all within a culture that fosters growth and innovation. This role not only allows for strategic leadership but also positions you at the forefront of creating long-term value in the commercial and real estate insurance sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Manager in Manchester
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Fintelligent Careers. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Fintelligent Careers.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Fintelligent Careers. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Administration Manager in Manchester
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Fintelligent Careers and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Fintelligent Careers how you can be a team player!
How to prepare for a job interview at Fintelligent Careers
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Fintelligent Careers.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Fintelligent Careers's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
