At a Glance
- Tasks: Build strong relationships with SME clients and support their funding needs.
- Company: Respected alternative finance lender with a collaborative culture.
- Benefits: Competitive salary, bonus structure, flexible working, and comprehensive benefits.
- Other info: Clear progression opportunities in a dynamic environment.
- Why this job: Make a real impact while developing your career in finance.
- Qualifications: Experience in relationship management or customer-facing roles in financial services.
The predicted salary is between 35000 - 45000 £ per year.
Location: Reading (4 days per week in the office, 1 day from home)
Salary: Competitive + Bonus + Benefits
The Opportunity
An established alternative finance lender is looking to appoint a Client Executive to join its team in Reading. This is an excellent opportunity for an ambitious relationship-focused professional who enjoys working directly with SME clients, building strong partnerships, and supporting businesses with tailored funding solutions. You'll play a key role in managing and developing client relationships across a diverse portfolio.
The Role
Working closely with Relationship Managers and senior stakeholders, you will be responsible for delivering exceptional service to existing clients while identifying opportunities to deepen relationships and support future growth. Key responsibilities include:
- Acting as a primary point of contact for a portfolio of SME clients.
- Building and maintaining strong client relationships through regular communication.
- Supporting clients throughout the lifecycle of their funding facilities.
- Identifying opportunities to increase utilisation and introduce additional products where appropriate.
- Liaising with internal teams including underwriting, operations and risk.
- Managing client reviews, renewals and facility amendments.
- Ensuring high levels of customer satisfaction and service delivery.
- Supporting Relationship Managers with portfolio growth initiatives.
- Maintaining accurate records and client documentation.
About You
We're keen to speak with individuals who have:
- Experience in a relationship management, account management or customer-facing role within financial services.
- Exposure to commercial finance, asset finance, invoice finance, business lending or alternative lending environments.
- Strong communication and stakeholder management skills.
- A proactive and solutions-focused approach.
- The ability to build credibility and trust with business owners and decision-makers.
- Excellent organisational skills and attention to detail.
- A genuine interest in supporting SME businesses.
What's On Offer?
- Opportunity to join a respected alternative lender.
- Clear progression and development opportunities.
- Collaborative and entrepreneurial culture.
- Competitive salary and bonus structure.
- Modern Reading office with flexible working (4 days office-based).
- Comprehensive benefits package.
If you're looking to develop your career within a lending business where you can make a real impact and build long-term client relationships, we'd love to hear from you.
Client Executive in Slough employer: Fintellect Recruitment
Join a respected alternative finance lender in Reading, where you'll thrive in a collaborative and entrepreneurial culture that values relationship-building with SME clients. With a competitive salary, comprehensive benefits, and clear opportunities for career progression, this role as a Client Executive offers you the chance to make a meaningful impact while enjoying a modern office environment and flexible working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the finance industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to client relationships. Think of examples from your past experiences that showcase your relationship management skills and how you’ve supported clients in achieving their goals.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Client Executive position.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in the SME lending space. Your next big opportunity could be just a click away!
We think you need these skills to ace Client Executive in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Executive. Highlight your experience in relationship management and any relevant financial services roles. We want to see how you can build strong partnerships with SME clients!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for supporting businesses and your proactive approach. Let us know why you're excited about this opportunity and how you can contribute to our team.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we want to see that you can engage effectively with stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fintellect Recruitment
✨Know Your Clients
Before the interview, research the types of SME clients the company works with. Understand their needs and challenges in the financial landscape. This will help you demonstrate your ability to build strong relationships and tailor solutions effectively.
✨Showcase Your Communication Skills
As a Client Executive, communication is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Be ready to discuss how you can maintain regular communication and ensure high levels of customer satisfaction.
✨Demonstrate Proactivity
Think of instances where you've taken the initiative to identify opportunities for growth or improvement in client relationships. Highlight your proactive approach during the interview, as this aligns perfectly with the company's focus on supporting SME businesses.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's culture, growth initiatives, and how they support their clients. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
