Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of Data Specialists in data analysis and documentation.
- Company: Join a young, ambitious company focused on empowering individuals with financial clarity.
- Benefits: Enjoy private medical insurance, gym discounts, and generous annual leave.
- Why this job: Make a real impact by improving financial decisions for customers while developing your leadership skills.
- Qualifications: Experience in managing data teams and strong understanding of credit card mechanics required.
- Other info: Opportunity to work in a collaborative, fast-paced environment with a focus on innovation.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
ABOUT THE CLIENT
Our client believes that everyone has the right to access, understand and manage their money with confidence. Their ambition is to improve lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions. Although still a young company, they have an incredible team in place and big ambitions for the years ahead.
They design products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. This helps people get more from what they have, or with smart decisions, make more of the same. It also means customers spend less time with the negative aspects of money and more on the positive – enjoying what the world has to offer.
ABOUT THE ROLE
Our client is seeking a dynamic and experienced manager to lead a team of Data Specialists. This role is ideal for someone who has a deep understanding of data and credit systems, and who can guide and mentor a team to achieve excellence in data analysis, documentation, and process improvement. The Head of BI & Portfolio Risk will ensure that all team activities are aligned with organisational goals and that complex processes are accurately represented and accessible to stakeholders. They will use their experience to provide guidance to other teams on the appropriate approach to take with processes and investigations from a customer impact and portfolio risk perspective.
RESPONSIBILITIES
Team Leadership & Development
- Lead, mentor, and develop a team of Data Specialists.
- Foster a collaborative and innovative team environment.
- Provide regular feedback and performance evaluations to team members.
Credit Card Mechanics Documentation & System Understanding
- Oversee the development of clear, structured documentation explaining credit card processes such as:
- Minimum payment due calculations.
- Statement generation timelines and triggers.
- Due dates and their relationship to payment schedules.
- Arrears calculations and tracking.
- Ensure documentation is accurate and accessible to both technical and non-technical stakeholders.
- Develop methodologies to test and validate system functionality, ensuring alignment with documented processes.
Data Analysis & Validation for System Integrity
- Guide the team in analysing credit card transaction and account data to validate the accuracy of calculations and business logic.
- Design and develop comprehensive reports and dashboards to monitor key performance indicators and identify trends.
- Implement and maintain data quality checks to ensure data accuracy and consistency.
- Utilise data analysis to identify potential issues or discrepancies in system outputs and propose corrective actions.
- Provide strategic insights to enhance decision-making and operational efficiency.
- Identify and feedback to relevant teams where there are data inconsistencies or issues that need attention.
- Oversee CRA reporting creation, adjustments, and issue resolution to minimize the impact of incorrect information.
Structured Coding & Issue Resolution
- Ensure the team writes clean, well-structured code to support data extraction, analysis, and reporting.
- Implement and enforce best practices in version control to maintain code quality and reproducibility.
- Encourage development of scripts and tools to automate data validation and issue detection.
- Troubleshoot and resolve data-related issues, working closely with technical teams to get fixes implemented.
- Create audit trails and logs to track system behaviour and facilitate issue diagnosis.
Coaching and Knowledge Sharing
- Work with peers on initiatives to upskill colleagues across the business.
- Coach more junior or new members of the team in relation to technical and non-technical aspects.
Compliance & Consumer Duty:
All employees take collective responsibility for their roles in creating the best outcomes for customers. In this role that involves:
- Identifying and raising risk events in a timely manner
- Supporting impact analysis of changes and risk events
- Supporting remediation actions with a focus on good customer outcomes
- Following the FCA Conduct Rules:
- Act with integrity
- Act with due skill, care and diligence
- Be open and cooperative with the FCA, PRA and other regulators
- Pay due regard to the interests of customers and treat them fairly
- Observe proper standards of market conduct
ABOUT YOU
ESSENTIAL SKILLS & EXPERIENCE
- Proven experience in managing and developing a team of data professionals.
- Strong understanding of credit card mechanics, including payment calculations, statement generation, due dates, and arrears processes from a data perspective.
- Customer advocate, with an understanding of how to evaluate customer detriment and portfolio risk impact.
- Ability to interpret and apply business logic related to credit systems to design and implement data checks.
- Exceptional documentation skills, with the ability to understand and present complex calculations in a simple, structured manner.
- Proficiency in SQL, and data visualization tools (e.g., Power BI), with the ability to give guidance to team members using these tools.
- Experience with version control repositories, such as Git.
- Experience setting team roadmaps and coaching members of the team.
- Analytical mindset with strong problem-solving skills and attention to detail.
WORKING STYLE
- Highly organized, with the ability to manage multiple tasks and priorities effectively.
- Strong communicator who can explain technical details clearly and concisely to diverse audiences.
- Collaborative and proactive, thriving in a dynamic and fast-paced environment.
- Focused on creating structured, scalable solutions that can be easily understood and maintained.
- Able to seek out and resolve potential problems before they arise.
- Skilled at motivating teams and driving consistent delivery.
BENEFITS
- Private medical insurance
- Health cash plan, including access to digital physio and digital skin clinic
- Gym membership discounts
- Life assurance (4x salary)
- Pension scheme (3% employer, 5% employee)
- 25 days annual leave + option to buy/sell 5 days
- Birthday leave
- 5 days volunteering
- Employee Assistance Programme
- Learning and development opportunities
Head of Business Intelligence employer: Fintellect Recruitment
Contact Detail:
Fintellect Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Intelligence
✨Tip Number 1
Familiarise yourself with the latest trends in data analysis and credit card mechanics. Understanding the nuances of payment calculations and statement generation will give you an edge during discussions with the hiring team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully mentored or developed a team in the past. Be ready to discuss specific strategies you used to foster collaboration and innovation within your team.
✨Tip Number 3
Brush up on your SQL and data visualisation skills, particularly with tools like Power BI. Being able to demonstrate your proficiency in these areas will be crucial, as you'll need to guide your team in using them effectively.
✨Tip Number 4
Prepare to discuss your approach to compliance and customer advocacy. Think about how you've previously identified risks and implemented solutions that prioritise customer outcomes, as this aligns closely with the company's values.
We think you need these skills to ace Head of Business Intelligence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing data teams and your understanding of credit card mechanics. Use specific examples that demonstrate your leadership skills and technical expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for empowering individuals through financial clarity. Discuss how your background aligns with the company's mission and how you can contribute to their goals.
Showcase Your Technical Skills: Emphasise your proficiency in SQL and data visualisation tools like Power BI. Provide examples of how you've used these skills to drive data analysis and improve processes in previous roles.
Highlight Team Leadership Experience: Detail your experience in leading and developing teams. Mention specific instances where you have mentored team members or implemented successful training initiatives to enhance team performance.
How to prepare for a job interview at Fintellect Recruitment
✨Showcase Your Leadership Skills
As a Head of Business Intelligence, you'll be leading a team of Data Specialists. Be prepared to discuss your previous experiences in team management, mentoring, and how you've fostered a collaborative environment. Share specific examples of how you've developed team members and driven performance.
✨Demonstrate Your Technical Expertise
Make sure you have a solid understanding of credit card mechanics and data analysis tools like SQL and Power BI. Be ready to explain complex concepts in simple terms, as this role requires clear communication with both technical and non-technical stakeholders.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your analytical mindset and problem-solving skills. Think of past challenges you've encountered in data analysis or team management, and be ready to discuss how you approached these issues and the outcomes of your actions.
✨Align with Company Values
Research the company's mission to empower individuals in managing their finances. During the interview, express your alignment with their values and how your experience can contribute to their goal of improving customer outcomes and ensuring compliance with regulations.
