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- Tasks: Manage case loads and chase outstanding debts through calls, emails, and letters.
- Company: Join a growing professional debt collection and legal company specialising in B2B commercial debts.
- Benefits: Enjoy excellent commission potential and the chance to work in a fast-paced environment.
- Why this job: Be part of an expanding business where your skills can make a real impact on financial recovery.
- Qualifications: Previous experience in debt collection or credit control is essential; strong communication skills are a must.
- Other info: Familiarity with cashflow advance industry debts is a plus; investigative skills are highly valued.
The predicted salary is between 36000 - 60000 £ per year.
Are you a confident, detail-oriented individual with experience in debt collection, credit control, or business-to-business (B2B) financial recovery? Do you have a strong command of English, excellent organisational skills, and the ability to think on your feet? If so, we’d like to hear from you!
My client is a growing professional debt collection and legal company specialising in B2B commercial debts, including many secured by personal guarantees, often within the cashflow advance industry. This is an exciting opportunity to join a fast-paced, expanding business offering excellent commission potential for motivated individuals.
Role Overview: To manage case loads on chasing outstanding debt.
Key Focus: Telephone, email, and letter-based debt recovery, collecting commercial debts, and working with legal processes.
Key Responsibilities:
- Contacting debtors to demand and negotiate payments and settle outstanding balances.
- Investigating profiles of debtors and assisting with tracing efforts to locate individuals or entities.
- Assisting with the preparation of legal packs and liaising with clients to ensure all necessary documentation is in order.
- Using a bespoke database, credit check systems, and the Microsoft Suite to manage accounts and update information.
- Preparing and sending written correspondence (emails, letters) to debtors as needed.
- Collaborating with solicitors and the doorstep collection network.
- Working closely with clients to update and report on debt recovery progress.
- Chasing missed payments.
What We’re Looking For:
- Experience: Previous experience in telephone debt recovery, credit control, or B2B debt collection. Familiarity with collecting debts in the cashflow advance industry is a plus.
- Skills: Strong command of English and excellent communication skills. A passion for collections with enthusiasm and energy to be proactive. Attention to detail and strong organisational abilities. General computer proficiency (Word, Outlook, etc.). Ability to think on your feet and resolve issues resourcefully. Investigative skills to support tracing and debtor profiling. Knowledge of legal processes related to debt recovery is advantageous.
Collections Specialist employer: Fintellect Recruitment
Contact Detail:
Fintellect Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Specialist
✨Tip Number 1
Familiarise yourself with the B2B debt collection landscape. Understanding the nuances of commercial debts and the cashflow advance industry will give you an edge in conversations and interviews.
✨Tip Number 2
Brush up on your negotiation skills. As a Collections Specialist, you'll need to effectively communicate and negotiate with debtors, so practice scenarios where you can demonstrate your ability to resolve conflicts and reach agreements.
✨Tip Number 3
Network with professionals in the debt collection field. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at companies like ours.
✨Tip Number 4
Showcase your organisational skills during the interview process. Be prepared to discuss how you manage case loads and keep track of multiple accounts, as this is crucial for success in the role.
We think you need these skills to ace Collections Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in debt collection, credit control, or B2B financial recovery. Use specific examples that demonstrate your skills in managing case loads and negotiating payments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your strong command of English and organisational skills, and explain how your previous experience aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your investigative skills and familiarity with legal processes related to debt recovery. This will show that you understand the complexities of the role and are prepared to handle them.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Collections Specialist.
How to prepare for a job interview at Fintellect Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous roles in debt collection or credit control. Highlight specific examples where you successfully managed case loads or negotiated payments, as this will demonstrate your capability and confidence in the field.
✨Demonstrate Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. Use examples from past experiences to show how you've effectively communicated with clients and debtors, whether through phone calls, emails, or letters.
✨Highlight Organisational Abilities
Prepare to discuss how you manage your time and organise your workload. Mention any tools or methods you use to keep track of cases and ensure timely follow-ups, as this will reflect your attention to detail and efficiency.
✨Familiarise Yourself with Legal Processes
Brush up on the legal aspects of debt recovery, as this knowledge can set you apart from other candidates. Be ready to discuss any relevant experience you have with legal documentation or liaising with solicitors, which will show your understanding of the industry.
