Collections Manager

Collections Manager

Hemel Hempstead Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage case loads and chase outstanding debts through calls, emails, and letters.
  • Company: Join a growing professional debt collection and legal company specializing in B2B commercial debts.
  • Benefits: Enjoy excellent commission potential and work in a fast-paced, expanding environment.
  • Why this job: This role offers a chance to develop your skills in a dynamic industry with real impact.
  • Qualifications: Previous experience in debt recovery or credit control is essential; strong English communication skills required.
  • Other info: Familiarity with the cashflow advance industry is a plus; investigative skills are beneficial.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Collections Manager – Commercial B2B Debt Collection

Are you a confident, detail-oriented individual with experience in debt collection, credit control, or business-to-business (B2B) financial recovery? Do you have a strong command of English, excellent organisational skills, and the ability to think on your feet? If so, we’d like to hear from you!

My client is a growing professional debt collection and legal company specialising in B2B commercial debts, including many secured by personal guarantees, often within the cashflow advance industry. This is an exciting opportunity to join a fast-paced, expanding business offering excellent commission potential for motivated individuals.

Role Overview:

To manage case loads on chasing outstanding debt.

Key Focus: Telephone, email, and letter-based debt recovery, collecting commercial debts, and working with legal processes.

Key Responsibilities:

Contacting debtors to demand and negotiate payments and settle outstanding balances.

Investigating profiles of debtors and assisting with tracing efforts to locate individuals or entities.

Assisting with the preparation of legal packs and liaising with clients to ensure all necessary documentation is in order.

Using a bespoke database, credit check systems, and the Microsoft Suite to manage accounts and update information.

Preparing and sending written correspondence (emails, letters) to debtors as needed.

Collaborating with solicitors and the doorstep collection network.

Working closely with clients to update and report on debt recovery progress.

Chasing missed payments.

What We’re Looking For:

Experience: Previous experience in telephone debt recovery, credit control, or B2B debt collection. Familiarity with collecting debts in the cashflow advance industry is a plus.

Skills:

Strong command of English and excellent communication skills.

A passion for collections with enthusiasm and energy to be proactive.

Attention to detail and strong organisational abilities.

General computer proficiency (Word, Outlook, etc.).

Ability to think on your feet and resolve issues resourcefully.

Investigative skills to support tracing and debtor profiling.

Knowledge of legal processes related to debt recovery is advantageous.

Collections Manager employer: Fintellect Recruitment

Join a dynamic and rapidly growing team as a Collections Manager, where your expertise in B2B debt collection will be valued and rewarded. Our company fosters a collaborative work culture that emphasizes professional growth, offering excellent commission potential and opportunities for advancement within the fast-paced cashflow advance industry. Located in a vibrant area, we provide a supportive environment that encourages innovation and proactive problem-solving, making it an ideal place for motivated individuals looking to make a meaningful impact.
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Contact Detail:

Fintellect Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Collections Manager

✨Tip Number 1

Familiarize yourself with the B2B debt collection landscape. Understanding the nuances of commercial debts and the cashflow advance industry will give you an edge in interviews and discussions.

✨Tip Number 2

Brush up on your negotiation skills. Since a significant part of the role involves negotiating payments, being able to demonstrate your ability to handle tough conversations can set you apart from other candidates.

✨Tip Number 3

Network with professionals in the debt collection and credit control sectors. Engaging with others in the industry can provide insights and potentially lead to referrals that could help you land the job.

✨Tip Number 4

Prepare for situational questions during the interview. Think of examples where you've successfully resolved issues or managed difficult conversations, as these experiences are highly relevant to the Collections Manager role.

We think you need these skills to ace Collections Manager

Debt Collection Experience
Credit Control Knowledge
B2B Financial Recovery
Strong Command of English
Excellent Communication Skills
Organisational Skills
Proactive Problem-Solving
Attention to Detail
General Computer Proficiency
Investigative Skills
Knowledge of Legal Processes
Negotiation Skills
Ability to Work Under Pressure
Client Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in debt collection, credit control, or B2B financial recovery. Use specific examples that demonstrate your skills and achievements in these areas.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for collections and your proactive approach. Mention your strong command of English and excellent communication skills, as these are key for the role.

Highlight Relevant Skills: In your application, emphasize your attention to detail, organisational abilities, and investigative skills. These qualities are crucial for managing case loads and tracing debtors effectively.

Showcase Your Knowledge: If you have experience with legal processes related to debt recovery, make sure to mention it. This knowledge can set you apart from other candidates and show your readiness for the role.

How to prepare for a job interview at Fintellect Recruitment

✨Showcase Your Experience

Be prepared to discuss your previous experience in debt collection or credit control. Highlight specific examples where you successfully managed case loads and negotiated payments, as this will demonstrate your capability for the role.

✨Demonstrate Communication Skills

Since strong communication is key in this role, practice articulating your thoughts clearly. Be ready to explain how you would approach contacting debtors and negotiating payments, showcasing your command of English and ability to think on your feet.

✨Highlight Organisational Abilities

Discuss your organisational skills and how you manage multiple cases simultaneously. Mention any tools or systems you have used in the past to keep track of accounts and ensure timely follow-ups.

✨Familiarity with Legal Processes

If you have knowledge of legal processes related to debt recovery, make sure to bring it up during the interview. This can set you apart from other candidates and show that you understand the complexities involved in B2B debt collection.

Collections Manager
Fintellect Recruitment
F
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