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- Tasks: Manage case loads and chase outstanding debts through calls, emails, and letters.
- Company: Join a growing professional debt collection and legal company specializing in B2B commercial debts.
- Benefits: Enjoy excellent commission potential and work in a fast-paced, expanding environment.
- Why this job: This role offers a chance to develop your skills in a dynamic industry with real impact.
- Qualifications: Previous experience in debt recovery or credit control is essential; strong English communication skills required.
- Other info: Familiarity with the cashflow advance industry is a plus; investigative skills are beneficial.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Collections Manager – Commercial B2B Debt Collection
Are you a confident, detail-oriented individual with experience in debt collection, credit control, or business-to-business (B2B) financial recovery? Do you have a strong command of English, excellent organisational skills, and the ability to think on your feet? If so, we’d like to hear from you!
My client is a growing professional debt collection and legal company specialising in B2B commercial debts, including many secured by personal guarantees, often within the cashflow advance industry. This is an exciting opportunity to join a fast-paced, expanding business offering excellent commission potential for motivated individuals.
Role Overview:
To manage case loads on chasing outstanding debt.
Key Focus: Telephone, email, and letter-based debt recovery, collecting commercial debts, and working with legal processes.
Key Responsibilities:
Contacting debtors to demand and negotiate payments and settle outstanding balances.
Investigating profiles of debtors and assisting with tracing efforts to locate individuals or entities.
Assisting with the preparation of legal packs and liaising with clients to ensure all necessary documentation is in order.
Using a bespoke database, credit check systems, and the Microsoft Suite to manage accounts and update information.
Preparing and sending written correspondence (emails, letters) to debtors as needed.
Collaborating with solicitors and the doorstep collection network.
Working closely with clients to update and report on debt recovery progress.
Chasing missed payments.
What We’re Looking For:
Experience: Previous experience in telephone debt recovery, credit control, or B2B debt collection. Familiarity with collecting debts in the cashflow advance industry is a plus.
Skills:
Strong command of English and excellent communication skills.
A passion for collections with enthusiasm and energy to be proactive.
Attention to detail and strong organisational abilities.
General computer proficiency (Word, Outlook, etc.).
Ability to think on your feet and resolve issues resourcefully.
Investigative skills to support tracing and debtor profiling.
Knowledge of legal processes related to debt recovery is advantageous.
Collections Manager employer: Fintellect Recruitment
Contact Detail:
Fintellect Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Manager
✨Tip Number 1
Familiarize yourself with the B2B debt collection landscape. Understanding the nuances of commercial debts and the cashflow advance industry will give you an edge in conversations and interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since a significant part of the role involves negotiating payments, being able to demonstrate your ability to handle tough conversations can set you apart from other candidates.
✨Tip Number 3
Showcase your investigative skills. Be prepared to discuss how you've successfully traced debtors or resolved complex cases in the past, as this will highlight your resourcefulness and attention to detail.
✨Tip Number 4
Network within the industry. Connecting with professionals in debt recovery or related fields can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Collections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in debt collection, credit control, or B2B financial recovery. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your strong command of English and excellent communication skills, and explain how your background aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasize your attention to detail, organisational abilities, and investigative skills. Provide examples of how you've successfully managed case loads or negotiated payments in previous roles.
Showcase Your Proactivity: Demonstrate your proactive approach to debt recovery in your application. Share instances where you took initiative to resolve issues or improve processes, as this aligns with the company's focus on motivated individuals.
How to prepare for a job interview at Fintellect Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous experience in debt collection or credit control. Highlight specific examples where you successfully managed case loads and negotiated payments, as this will demonstrate your capability for the role.
✨Demonstrate Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. Be ready to explain how you would approach contacting debtors and negotiating payments, showcasing your command of English and ability to think on your feet.
✨Highlight Organisational Abilities
Discuss your organisational skills and how you manage multiple cases simultaneously. Mention any tools or systems you have used in the past, such as bespoke databases or Microsoft Suite, to keep track of accounts and update information efficiently.
✨Understand Legal Processes
Familiarize yourself with the legal processes related to debt recovery. Being able to discuss these processes during the interview will show that you are knowledgeable and prepared for the responsibilities of the Collections Manager role.
