Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage collections for SME clients and support various business areas.
- Company: Join a dynamic commercial finance provider in Altrincham.
- Benefits: Enjoy a vibrant office location with long-term career progression.
- Why this job: Build your career in a supportive environment with diverse responsibilities.
- Qualifications: Graduate with 2-3 years' experience in finance; strong communication skills required.
- Other info: Office-based role close to shops and transport links.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Job Title: Collections Executive – Full-Time
Location: Altrincham (Office-Based)
Salary: Competitive, depending on experience
Job Type: Permanent, Full-Time
About the Role:
We’re working exclusively with a dynamic and fast-growing commercial finance provider based in Altrincham to recruit a full-time Collections Executive.
This is an excellent opportunity for a graduate with 2–3 years’ experience in a bank, lender or financial services business, looking to build their career in a client-focused, commercial environment. Strong communication skills and telephone experience are key, and while collections or credit control experience is beneficial, it is not essential.
As a Collections Executive, you’ll take ownership of a portfolio of SME clients, ensuring effective and professional collections activity, while also having the opportunity to get involved in broader areas of the business, such as sales support and customer onboarding.
Key Responsibilities:
- Managing collections activity across a portfolio of business customers
- Monitoring accounts for arrears and missed payments
- Contacting customers by phone and email to resolve overdue balances in a professional and empathetic manner
- Maintaining accurate records of all interactions and agreed actions
- Liaising with internal teams to ensure smooth client experience and portfolio health
- Supporting additional areas of the business as required (e.g., operations, sales support)
About You:
- Graduate-level with 2–3 years’ experience in a bank, lender, or financial services company
- Strong telephone and communication skills, with experience dealing directly with customers
- Proactive, detail-oriented and commercially minded
- Experience in collections or credit control is advantageous, but not essential
- Comfortable using internal systems and keeping accurate records
What’s on Offer:
- Full-time, permanent Collections Executive role with long-term progression potential
- Office-based in a vibrant Altrincham location, close to shops, restaurants and transport links
- A chance to join a supportive, growing business at an exciting stage
- Exposure beyond collections into other key areas of the business
Apply now to have your CV reviewed before Tuesday.
Collections Executive employer: Fintellect Recruitment
Contact Detail:
Fintellect Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Executive
✨Tip Number 1
Familiarise yourself with the company and its values. Research their approach to collections and customer service, as this will help you align your communication style during any interviews or conversations.
✨Tip Number 2
Practice your telephone communication skills. Since strong telephone experience is key for this role, consider role-playing scenarios where you handle difficult conversations or negotiate payment plans.
✨Tip Number 3
Network with professionals in the financial services sector. Attend industry events or join relevant online groups to connect with others who may provide insights or referrals to help you land the job.
✨Tip Number 4
Prepare to discuss your experience with customer interactions. Think of specific examples where you've successfully resolved issues or improved client relationships, as these will demonstrate your suitability for the Collections Executive role.
We think you need these skills to ace Collections Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles in banking, lending, or financial services. Emphasise your communication skills and any customer-facing roles you've had.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Collections Executive role. Mention your 2-3 years of experience and how it aligns with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, focus on your strong telephone and communication skills. Provide examples of how you've successfully managed customer interactions or resolved issues in previous roles.
Showcase Proactivity: Demonstrate your proactive approach by including examples of how you've taken initiative in past positions. This could be in managing collections, improving processes, or supporting team efforts.
How to prepare for a job interview at Fintellect Recruitment
✨Showcase Your Communication Skills
As a Collections Executive, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and empathetically during the interview. Practice answering questions in a way that reflects your understanding of client needs and how you can address them.
✨Highlight Relevant Experience
Even if you don't have direct collections experience, emphasise any relevant roles you've held in banking or financial services. Discuss specific situations where you've successfully managed customer relationships or resolved issues, as this will show your capability in a client-focused environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and approach to collections. Think about how you would handle overdue payments or difficult conversations with clients. Providing clear examples from your past experiences will help illustrate your thought process.
✨Demonstrate Proactivity and Detail Orientation
The role requires a proactive and detail-oriented mindset. Be ready to discuss how you manage your workload and ensure accuracy in your records. Share examples of how you've taken initiative in previous roles, whether in collections or other areas, to show you're a good fit for the position.