Client Manager

Client Manager

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a portfolio of clients and drive income growth through exceptional service.
  • Company: Join a leading UK Challenger Bank with a dynamic Invoice Finance team.
  • Benefits: Competitive salary, career progression, and a supportive work environment.
  • Why this job: Make a real impact by helping clients optimise their financial solutions.
  • Qualifications: Experience in invoice finance or a strong client-facing role is essential.
  • Other info: Great opportunity for growth in a fast-paced banking environment.

The predicted salary is between 36000 - 60000 £ per year.

Overview

A leading UK Challenger Bank is seeking a proactive and commercially astute Client Manager to join a well-established Invoice Finance team in Manchester. You’ll be responsible for managing a portfolio of approximately 40-45 clients across factoring and invoice discounting facilities, with funds in use of up to £3m.

This role is ideal for someone with prior experience in invoice finance, in either a Client Manager role already or is ready for the next step up and is currently a Client Executive or Relationship Executive role.

Responsibilities

  • Manage a portfolio of invoice finance clients (c. 40-45) with facilities up to £3m
  • Maintain oversight of client security positions and facility structures
  • Deliver exceptional service to maximise client retention and satisfaction
  • Drive income growth through fee optimisation and cross-selling opportunities
  • Conduct annual and ad hoc client reviews, including facility amendments
  • Identify and refer new business opportunities from within the portfolio
  • Ensure full compliance with governance, regulatory, and reporting standards

What We’re Looking For

  • Proven experience managing invoice finance clients, or strong exposure in a junior client-facing role
  • Solid understanding of credit, risk, and financial analysis
  • Strong relationship building skills across client and internal stakeholder groups
  • Excellent communication and negotiation abilities
  • Highly organised with the ability to manage competing priorities
  • Analytical mindset with a good head for numbers
  • Full UK driving licence

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Banking and Financial Services

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Client Manager employer: Fintellect Recruitment

Join a dynamic and innovative Challenger Bank in Manchester, where we prioritise employee development and foster a collaborative work culture. As a Client Manager, you will benefit from competitive remuneration, comprehensive training programmes, and opportunities for career advancement within a supportive team environment. Our commitment to excellence and client satisfaction ensures that you will find your role both meaningful and rewarding.
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Contact Detail:

Fintellect Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance industry, especially those who might know about opportunities at banks. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that Client Manager role.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their approach to client management and be ready to discuss how your experience aligns with their needs. We want you to shine and show them why you're the perfect fit for their Invoice Finance team!

✨Tip Number 3

Practice your pitch! You’ll need to communicate your experience managing clients effectively. Think about specific examples where you've driven income growth or improved client satisfaction. We’re all about showcasing your skills in the best light!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!

We think you need these skills to ace Client Manager

Client Management
Invoice Finance
Credit Analysis
Risk Assessment
Financial Analysis
Relationship Building
Communication Skills
Negotiation Skills
Organisational Skills
Analytical Mindset
Portfolio Management
Compliance Knowledge
Stakeholder Management
Cross-Selling Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Client Manager role. Highlight your experience in invoice finance and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed client portfolios and driven income growth in the past.

Showcase Your Relationship Skills: Since this role is all about building relationships, make sure to highlight your communication and negotiation skills. We love seeing how you've successfully interacted with clients and internal stakeholders in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Fintellect Recruitment

✨Know Your Numbers

As a Client Manager, you'll be dealing with financial figures daily. Brush up on your understanding of credit, risk, and financial analysis. Be prepared to discuss how you've managed client portfolios in the past, especially focusing on any numerical achievements or improvements you've driven.

✨Showcase Your Relationship Skills

This role is all about building strong relationships. Think of examples where you've successfully managed client relationships or resolved conflicts. Be ready to share specific stories that highlight your communication and negotiation skills, as these will be key to impressing your interviewers.

✨Demonstrate Proactivity

The bank is looking for someone proactive and commercially astute. Prepare to discuss instances where you've identified new business opportunities or optimised fees for clients. Show them that you can think ahead and drive income growth, which is crucial for this position.

✨Understand the Regulatory Landscape

Compliance is a big deal in finance. Familiarise yourself with the governance and regulatory standards relevant to invoice finance. During the interview, mention how you've ensured compliance in your previous roles, as this will demonstrate your attention to detail and understanding of the industry.

Client Manager
Fintellect Recruitment
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