At a Glance
- Tasks: Support Client Managers by handling client queries and administrative tasks.
- Company: Join a leading UK Challenger Bank focused on innovative funding solutions.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for growth.
- Other info: Opportunity to develop skills and progress within an established bank.
- Why this job: Be part of a dynamic team in a growing business with a positive culture.
- Qualifications: Experience in customer-facing roles, ideally in finance or banking, is essential.
The predicted salary is between 28800 - 42000 £ per year.
Fintellect Recruitment provided pay range
This range is provided by Fintellect Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Fintellect Recruitment
Director | Headhunter | Commercial Finance Recruitment
Client Executive
About the Role
A leading UK Challenger Bank is seeking a skilled Client Executive to work alongside their Client Managers to delivering innovative funding solutions and outstanding customer service to their clients in the Commercial Portfolio (funds in use up to £3M). Working as part of the Client Services, we are looking for someone with previous experience in customer facing roles, ideally within the invoice finance or commercial banking world and will possess excellent communication, prioritisation and administrative skills.
Key Responsibilities
- Provide on-hand support for client managers with effective handling of client queries, requests, internal administrative tasks and reporting requirements
- Ensure an excellent standard of service is provided at all times
- Accurately process client payment requests on the day of receipt and ensure that any overpayments are in accordance with an approved authority
- Process any changes to clients terms and conditions and ensure they are accurately documented on the client file
- Process relevant fees, reports and documentation in relation to client terminations
- Review and liaise with clients on any reconciliation variances
- Assist with the new business/onboarding process, especially with system set up and client training
Required Experience & Skills
- Relevant experience in a client facing role, ideally within the Invoice Finance, Business Banking or Commercial Banking sectors
- Excellent communicator both verbally and written
- Ability to build effective working relationships with both colleagues and clients
- Detail orientated and highly organised - able to effectively prioritise your own workload
- Team player, but can handle individual tasks
Why Should You Apply?
- Competitive salary of up to £38,000 + benefits
- Established Challenger Bank with a commercial, can-do outlook
- Growing business with opportunities for development and progression
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Banking and Financial Services
Referrals increase your chances of interviewing at Fintellect Recruitment by 2x
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#J-18808-LjbffrClient Executive in Manchester employer: Fintellect Recruitment
Join a dynamic and innovative Challenger Bank in Manchester, where your role as a Client Executive will not only allow you to deliver exceptional customer service but also contribute to the growth of a forward-thinking financial institution. With a competitive salary and a strong focus on employee development, you'll find ample opportunities for career progression in a supportive work culture that values collaboration and excellence. Experience the unique advantage of working in a hybrid environment that promotes work-life balance while being part of a growing team dedicated to providing outstanding funding solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive in Manchester
✨Tip Number 1
Familiarise yourself with the commercial finance sector, especially invoice finance and business banking. Understanding the key players and current trends will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the industry through LinkedIn or local finance events. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to demonstrate your customer service skills by sharing specific examples from your previous roles. Highlight how you've effectively handled client queries and built relationships, as this is crucial for a Client Executive.
✨Tip Number 4
Research the company culture of the Challenger Bank you're applying to. Tailoring your approach to align with their values and demonstrating your enthusiasm for their mission can set you apart from other candidates.
We think you need these skills to ace Client Executive in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in client-facing roles, particularly in invoice finance or commercial banking. Use specific examples to demonstrate your communication and organisational skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with the responsibilities listed in the job description, such as handling client queries and processing payment requests.
Highlight Relevant Skills:In your application, emphasise your ability to build effective working relationships and your attention to detail. Provide examples of how you've successfully prioritised tasks in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fintellect Recruitment
✨Showcase Your Customer Service Skills
As a Client Executive, you'll be dealing with clients regularly. Be prepared to discuss your previous customer-facing roles and how you've successfully handled client queries or complaints. Use specific examples to demonstrate your communication skills and ability to provide excellent service.
✨Understand the Commercial Finance Sector
Familiarise yourself with the basics of invoice finance and commercial banking. Research the company’s services and be ready to discuss how you can contribute to their goals. Showing that you understand the sector will impress your interviewers.
✨Highlight Your Organisational Skills
The role requires strong prioritisation and administrative skills. Prepare to talk about how you manage your workload effectively, perhaps by sharing a time when you successfully juggled multiple tasks or projects. This will show that you can handle the demands of the position.
✨Demonstrate Teamwork and Independence
While being a team player is essential, the role also requires you to handle individual tasks. Be ready to share examples of how you've collaborated with colleagues while also taking initiative on your own. This balance is key for a Client Executive.
