Our client is an established, reputable Financial Services Group who provide specialist business banking solutions to the UK SME market. Due to continued growth, they are looking to appoint an experienced Recoveries Specialist. As a Recoveries Specialist, you will be responsible for managing a varied portfolio of personal and commercial accounts that will require support throughout the recovery process to maximise recoveries, minimise losses and achieve fair customer outcomes.
Key responsibilities:
- Managing a portfolio of defaulted accounts.
- Contacting customers through varied channels.
- Assessing individual circumstances and setting appropriate recovery strategies.
- Negotiating repayment arrangements, settlements and resolutions.
- Supporting asset recovery, repossessions and enforcement activity.
- Working with solicitors, insolvency practitioners, recovery agents, valuers and auction houses.
- Supporting litigation and insolvency cases, including bankruptcies, IVAs, administrations and liquidations.
- Maintaining accurate case records and producing portfolio and management information.
- Identifying risks, trends and opportunities to improve recovery performance.
- Ensuring every action complies with legal, regulatory and company requirements.
Skills and experience required:
- Minimum 2 years’ experience in a Collections or Recoveries department
- Team player who is also proactive, self-motivated and has a strong work ethic.
- Demonstrable professional integrity.
- A good working knowledge of CRM and data systems, Word, Excel and Outlook.
- A keen eye for detail and the ability to manipulate information databases.
The role comes with a great basic salary alongside a strong benefits package and also offers opportunity to grow and develop in the role for the future.
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Collections Officer in Basingstoke employer: Fintellect Recruitment Limited.
Join a dynamic and multi-award-winning specialist property lender in South Manchester, where your role as a Loan Processor will be pivotal to our ambitious growth plans. We pride ourselves on fostering a supportive work culture that prioritises employee development and offers genuine career progression opportunities, all while working alongside an experienced leadership team dedicated to driving success. With a focus on collaboration and excellence, this is an exciting opportunity to be part of a thriving organisation that values your contributions and supports your professional journey.
Contact Details:
Fintellect Recruitment Limited. Recruitment Team
