Lead Site Reliability Engineer Global IT

We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks. The mission is to make banking services accessible, simple and fun to use worldwide and the goal is to launch neobanks in 50+ markets, serving 100m+ customers. Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit-decisioning expertise across our product suite covering credit, payments, savings and investments. One of our founders also previously co-founded a highly successful Eastern European neobank with a multi-million customer base. We launched our first market with Leobank in Azerbaijan in 2021, where we've already taken a leading market position. Our next market was Vietnam, where we launched Liobank in early 2023 and have also reached strong traction. We have several more markets on the roadmap in the next 12 months and are starting to build out teams there. Why Fintech Farm is a Great Place to Be Fintech Farm is a leading fintech with a clear mission and expansion goals. We are committed to delivering innovative banking solutions worldwide.

What You Will Be Doing

• Build and define theSRE function, establishing best practices for reliability, observability, and incident management across the platform
• Manage and optimizeKubernetes clusters(AWS EKS and on-prem), ensuring scalability, cost efficiency, and resilience
• Overseeobservability and alerting stack- including Prometheus, Grafana, Alertmanager, ELK, VictoriaMetrics
• Implement and refine monitoring and alerting strategies, establishing actionable SLIs/SLOs and effective on-call processes
• Drive improvements ininfrastructure as codeusing Terraform/Terragrunt
• Collaborate closely withsoftware and DevOps teamsto ensure production readiness and reliable CI/CD delivery pipelines
• Participate in and enhanceincident management processes, including post-mortems and continuous improvement initiatives
• Lead efforts insecurity hardening, compliance, and cost optimizationacross environments
• Contribute tostrategic planningof infrastructure roadmap and technology evolution

Who You Are

• A leader who takes ownership and inspires reliability-focused culture
• Obsessed with system stability, scalability, and measurable performance
• Strong communicator who can translate technical concepts into clear direction
• Calm under pressure, analytical in incident response, and proactive in prevention
• Passionate about mentoring engineers and driving operational excellence

Your Experience

• 6+ years in DevOps/SRE roles, with at least 2 years in a technical leadership position
• Deep expertise inKubernetes(EKS and on-prem),Prometheus,Grafana, and alerting systems
• Strong background inAWSandInfrastructure as Code(Terraform/Terragrunt)
• Experience designing and maintainingCI/CD pipelines(GitLab CI/CD or GitHub Actions)
• Proficiency in scripting languages (Python, Bash) and automation tooling (Ansible, Helm)
• Familiar withGitOps principles(Flux, ArgoCD)
• Solid understanding ofnetworking, security, and observabilitypractices
• Proven ability to lead incident response and drive cross-functional reliability improvements
• Exposure toDevSecOps standards, compliance, and audit processes (ISO 27001, SOC 2, PCI DSS)

What We Are Offering

• Competitive salary (negotiable based on seniority and leadership scope)
• Share options
• Opportunity to shape theSRE functionin a fast-scaling fintech start-up
• A collaborative environment that valuesautonomy, innovation, and impact
  A leader who takes ownership and inspires reliability-focused culture
• Obsessed with system stability, scalability, and measurable performance
• Strong communicator who can translate technical concepts into clear direction
• Calm under pressure, analytical in incident response, and proactive in prevention
• Passionate about mentoring engineers and driving operational excellence, 6+ years in DevOps/SRE roles, with at least 2 years in a technical leadership position
• Deep expertise inKubernetes(EKS and on-prem),Prometheus,Grafana, and alerting systems
• Strong background inAWSandInfrastructure as Code(Terraform/Terragrunt)
• Experience designing and maintainingCI/CD pipelines(GitLab CI/CD or GitHub Actions)
• Proficiency in scripting languages (Python, Bash) and automation tooling (Ansible, Helm)
• Familiar withGitOps principles(Flux, ArgoCD)
• Solid understanding ofnetworking, security, and observabilitypractices
• Proven ability to lead incident response and drive cross-functional reliability improvements
• Exposure toDevSecOps standards, compliance, and audit processes (ISO 27001, SOC 2, PCI DSS)
  We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.
• Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit-decisioning expertise across our product suite covering credit, payments, savings and investments. One of our founders also previously co-founded a highly successful Eastern European neobank with a multi-million customer base.
• We launched our first market with Leobank in Azerbaijan in 2021, where we've already taken a leading market position.
• Our next market was Vietnam, where we launched Liobank in early 2023 and have also reached strong traction.
• We have several more markets on the roadmap in the next 12 months and are starting to build out teams there.
• Why Fintech Farm is a Great Place to Be Fintech Farm is a leading fintech with a clear mission and expansion goals.
• We are committed to delivering innovative banking solutions worldwide.