Business analyst (Payments stream) Ukraine

About Fintech Farm

We are a UK fintech creating successful neobanks in emergent markets in partnership with local traditional banks. Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise. One of our founders had previously co-founded a highly successful Eastern European neobank with a multi-million customer base. We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction. We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.

Why Fintech Farm is a great place to be

• Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey.
• Our culture. Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
• People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes 'No' as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the We over Me culture.

What You Will Be Doing

• Collaborate with stakeholders to gather, document, and validate business requirements.
• Translate business goals into clear, structured documentation: business cases, functional and non-functional requirements, user stories, and acceptance criteria.
• Perform complex data analysis using SQL, Excel, and BI tools (e.g. Power BI, Tableau) to support decision-making and product insights.
• Facilitate and lead Agile ceremonies including Product Backlog Refinement (PBR), Sprint Planning, and Sprint Reviews.
• Work closely with Product Owners, Developers, and QA to ensure smooth delivery of features and alignment with business objectives.
• Maintain and update documentation in JIRA/Confluence, ensuring traceability of all requirements.
• Use AI-powered tools to optimize workflows, automate routine analysis, and support rapid iteration cycles.
• Conduct stakeholder interviews and workshops to define user journeys, workflows, and pain points.
• Analyze system behavior, data flows, and process interdependencies for end-to-end solution design.

Who You Are

• Proven experience as a Business Analyst in the banking or fintech sector (3+ years).
• Strong command of SQL, Excel, and BI platforms (Power BI, Tableau).
• Hands-on experience running Agile processes and ceremonies (Scrum/Kanban).
• Solid experience in drafting both business and technical requirements.
• Outstanding communication and stakeholder management skills.
• Analytical mindset with strong problem-solving abilities and attention to detail.
• Proficient in modern data analysis methods and tools.
• Active user of AI solutions for enhancing productivity, reporting, and data-driven decision-making.

Preferred Skills

• Familiarity with financial products.
• Experience in systems integration projects, including API documentation and testing.
• Exposure to tools like Postman, Swagger, Looker, or Metabase.

What We Offer

Competitive salary with share options. An opportunity to be part of a dynamic startup with growing benefits.