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- Tasks: Provide first-line IT support and assist with daily operations in a dynamic environment.
- Company: Join a leading engineering firm in Westhill, known for innovation and teamwork.
- Benefits: Enjoy a competitive salary, flexible hours, and the potential for contract extension.
- Why this job: Perfect for tech enthusiasts who thrive in fast-paced settings and love problem-solving.
- Qualifications: Experience in IT support or technical admin roles; strong communication and organisational skills required.
- Other info: This is a short-term role with a chance to make a significant impact.
FINTEC recruit is seeking an IT Support Coordinator for our engineering client based at Westhill in Aberdeen. This is for 2 months, with the possibility of extension. Salary is £30,000 to £35,000 depending on experience, working 37.5 hours per week, Monday to Thursday 8:00 a.m. to 4:45 p.m. & on Friday 8:00 a.m. to 12:30 p.m.
You will be delivering first-line helpdesk support and assisting with day-to-day operations. If you enjoy variety and being the go-to person for all things IT and admin, this could be the perfect role for you!
Responsibilities:- Providing 1st line IT helpdesk support to internal staff
- Troubleshooting basic hardware, software, and system issues
- Answering incoming calls and logging support tickets
- Ordering IT equipment and general materials for the business
- Supporting wider business administration and coordination tasks
- Solid experience in IT support/helpdesk or similar technical admin roles
- Confident with Microsoft Office, internal systems, and general troubleshooting
- Strong communication and organisational skills
- A proactive approach and willingness to assist across departments
This is a fantastic short-term opportunity to make a real impact in a busy, fast-paced engineering environment with the possibility of an extension.
For further information on the IT Support role and to apply please submit your current CV or apply via our FINTEC recruit website.
IT Support Coordinator in Westhill, Aberdeenshire employer: FINTEC recruit
Contact Detail:
FINTEC recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Coordinator in Westhill, Aberdeenshire
✨Tip Number 1
Familiarise yourself with common IT support issues and solutions. Being able to discuss specific troubleshooting scenarios during your interview will show that you have the practical knowledge needed for the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. You might be asked about your proficiency in these tools, so being prepared to demonstrate your capabilities can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully communicated technical information to non-technical staff. This will highlight your strong communication skills, which are essential for the IT Support Coordinator role.
✨Tip Number 4
Research the company and its engineering environment. Understanding their operations and challenges will allow you to tailor your responses and show that you're genuinely interested in contributing to their team.
We think you need these skills to ace IT Support Coordinator in Westhill, Aberdeenshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support or helpdesk roles. Emphasise your skills in troubleshooting, Microsoft Office, and any specific systems you've worked with that relate to the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your proactive approach. Mention how your organisational skills and ability to assist across departments make you a great fit for the role.
Highlight Relevant Experience: In your application, focus on specific examples of your past work where you provided first-line support or handled administrative tasks. Use metrics or outcomes to demonstrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at FINTEC recruit
✨Showcase Your IT Knowledge
Make sure to brush up on your IT support knowledge, especially regarding common hardware and software issues. Be prepared to discuss specific examples of problems you've solved in the past, as this will demonstrate your hands-on experience.
✨Demonstrate Communication Skills
Since the role involves providing support to internal staff, it's crucial to showcase your communication skills. Practice explaining technical concepts in simple terms, as this will highlight your ability to assist non-technical colleagues effectively.
✨Be Proactive
The job description mentions a proactive approach. During the interview, share instances where you took the initiative to improve processes or resolve issues before they escalated. This will show that you're not just reactive but also forward-thinking.
✨Familiarise Yourself with the Company
Research the engineering client and their operations in Westhill. Understanding their business will allow you to tailor your responses and demonstrate how your skills can specifically benefit their team.
