IT Support Coordinator

IT Support Coordinator

Full-Time 30000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide first-line helpdesk support and assist with daily IT operations.
  • Company: Join a dynamic engineering firm based in Westhill, Aberdeen.
  • Benefits: Enjoy a competitive salary and flexible working hours.
  • Why this job: Gain hands-on experience in IT support while working in a collaborative environment.
  • Qualifications: No specific qualifications required; just a passion for technology and problem-solving.
  • Other info: This role is initially for 2 months, with the potential for extension.

The predicted salary is between 30000 - 35000 £ per year.

FINTEC recruit is seeking an IT Support Coordinator for our engineering client based at Westhill in Aberdeen. This is for 2 months, with the possibility of extension. Salary is £30,000 to £35,000 depending on experience, working 37.5 hours per week, Monday to Thursday 8:00 a.m. to 4:45 p.m. and on Friday 8:00 a.m. to 12:30 p.m.

You will be delivering first-line helpdesk support and assisting with day-to-day operations.

IT Support Coordinator employer: FINTEC recruit

At FINTEC recruit, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and innovation. Located in the vibrant area of Westhill, Aberdeen, our team enjoys competitive salaries, flexible working hours, and opportunities for professional growth, making it an ideal environment for those looking to advance their careers in IT support.
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Contact Detail:

FINTEC recruit Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Coordinator

✨Tip Number 1

Familiarise yourself with common IT support tools and software that are widely used in the industry. Being able to discuss your experience with ticketing systems or remote support tools during an interview can set you apart.

✨Tip Number 2

Brush up on your troubleshooting skills, especially for common hardware and software issues. Prepare to demonstrate your problem-solving approach in a practical scenario during the interview.

✨Tip Number 3

Research the company’s specific IT environment and any technologies they use. Showing that you understand their setup and can contribute from day one will impress the hiring team.

✨Tip Number 4

Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your responses in the interview.

We think you need these skills to ace IT Support Coordinator

Helpdesk Support
Technical Troubleshooting
Customer Service Skills
ITIL Framework Knowledge
Network Configuration
Hardware and Software Installation
Remote Support Tools
Problem-Solving Skills
Communication Skills
Time Management
Documentation Skills
Team Collaboration
Adaptability
Basic Networking Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of an IT Support Coordinator. Highlight your relevant experience in delivering first-line helpdesk support and any technical skills that align with the role.

Tailor Your CV: Customise your CV to reflect your experience in IT support. Include specific examples of how you've successfully resolved technical issues or improved processes in previous roles. Use keywords from the job description to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to assist with day-to-day operations. Mention your problem-solving skills and any relevant certifications or training that would benefit the engineering client.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.

How to prepare for a job interview at FINTEC recruit

✨Know Your Technical Stuff

As an IT Support Coordinator, you'll need to demonstrate your technical knowledge. Brush up on common troubleshooting techniques and be prepared to discuss specific software or hardware issues you've resolved in the past.

✨Showcase Your Communication Skills

Since you'll be delivering first-line helpdesk support, effective communication is key. Practice explaining technical concepts in simple terms, as you may need to assist users who aren't tech-savvy.

✨Prepare for Scenario Questions

Expect scenario-based questions during the interview. Think of examples where you've successfully handled difficult situations or resolved conflicts, as this will showcase your problem-solving abilities.

✨Research the Company

Familiarise yourself with the engineering client and their operations. Understanding their business can help you tailor your responses and show that you're genuinely interested in the role and the company.

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