At a Glance
- Tasks: Lead a team to ensure accurate and timely billing processes.
- Company: Join a leading London property business focused on customer service and sustainability.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Be part of a company committed to becoming net zero carbon.
- Why this job: Make a real impact in a dynamic environment while supporting thousands of businesses.
- Qualifications: Experience in billing management and team leadership required.
The predicted salary is between 50000 - 60000 € per year.
Location: London
Salary: £50,000 to £60,000
Hybrid: Four days in the office
About the Company
Finspire are proud to be partnering with a leading London based property business on the appointment of a Billing Services Manager. This is a fantastic opportunity for an experienced billings professional who enjoys leading a team, improving processes and ensuring customers receive accurate, transparent and timely billing. The business is one of London's leading providers of flexible workspace, supporting thousands of businesses across a well established portfolio of locations. It has a strong focus on customer service, community, sustainability and its commitment to becoming net zero carbon.
This role will play an important part in supporting the business across billing accuracy, energy data, tenant recharges, systems integrity and financial reconciliation. This is not just a standard billing role. The business needs someone who can understand the full billing lifecycle, manage data quality, resolve exceptions, support accurate customer charging and help improve the way billing processes operate across the portfolio.
Job Requirements:
- Lead the Billing Services team on a day to day basis across the business
- Manage, support and develop the existing team
- Oversee the full billing lifecycle, from customer onboarding through to invoicing, collections and reconciliation
Billing Manager employer: Finspire Talent Limited
Finspire is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets sustainability. With a strong emphasis on employee development and a commitment to community and customer service, team members enjoy hybrid working arrangements and opportunities for professional growth within a leading property business dedicated to achieving net zero carbon. Join us to be part of a forward-thinking team that values transparency, accuracy, and continuous improvement in billing processes.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Billing Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of billing processes and customer service excellence. We want you to showcase your expertise in managing teams and improving systems, so practice articulating your experiences clearly.
✨Tip Number 3
Don’t forget to research the company culture! Understanding their commitment to sustainability and community will help you tailor your responses during interviews. Show them you’re not just about numbers but also about values.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Billing Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Manager role. Highlight your experience in managing billing processes and leading teams, as well as any specific achievements that demonstrate your ability to improve efficiency and accuracy.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with the company's focus on customer service and sustainability. Be genuine and let your personality come through.
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've successfully managed teams, improved processes, or resolved issues in previous roles to show us you’re the right fit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at Finspire Talent Limited
✨Know Your Billing Lifecycle
Make sure you understand the full billing lifecycle inside out. Be ready to discuss how you've managed processes from customer onboarding to invoicing and reconciliation in your previous roles. This will show that you’re not just familiar with billing, but that you can lead a team through it.
✨Showcase Your Leadership Skills
Since this role involves leading a team, prepare examples of how you've successfully managed and developed your team in the past. Think about specific challenges you faced and how you overcame them, as well as how you fostered a positive team environment.
✨Emphasise Customer Service
The company values customer service highly, so be ready to share instances where you ensured accurate and transparent billing for customers. Highlight any strategies you implemented to improve customer satisfaction and how you handled any billing disputes.
✨Discuss Process Improvement
Be prepared to talk about how you've improved billing processes in your previous roles. Think of specific examples where you identified inefficiencies and implemented changes that led to better accuracy or efficiency. This will demonstrate your proactive approach and commitment to continuous improvement.
