Warehousing - Advanced Team Lead in Pontypool

Location: Ultrapharm, Pontypool

Shift: 4on4off, 06:00 – 18:00

We have an opportunity for a Warehouse Advanced Team Leader (WATL) to join our Warehouse Team on our Pontypool site as part of the Finsbury Food Group. Finsbury Food Group is a leading specialty bakery manufacturer, constantly raising quality and efficiency standards and building long-term relationships within the food service channel. Ultrapharm is a dedicated Gluten Free Bakery specialising in only Gluten Free Products since 1993.

This is a fantastic opportunity to join a dynamic, fast-paced manufacturing environment where quality, efficiency, and continuous improvement are at the heart of everything we do.

This is what you’ll actually do!

• Provide hands‑on, first‑line leadership to the warehouse team during your shift — setting the tone for safe, compliant and efficient operations.
• Work closely with the Warehouse Shift Lead to help deliver high‑quality warehouse performance, ensuring inventory accuracy, order fulfilment and shift KPIs are consistently achieved.
• Supervise core warehouse activities including receiving, storage, picking, packing and dispatch.
• Allocate work effectively, monitor performance throughout the shift and step in quickly when issues arise — either resolving them directly or escalating appropriately.
• Maintain high standards across Health & Safety, GMP, HACCP/BRC and SOP compliance, including carrying out daily audits of stock and processes.
• Coach and support your team to improve capability, performance and engagement.
• Communicate clear objectives and expectations, create accountability within the team and contribute to continuous improvement initiatives that reduce waste, improve accuracy and enhance efficiency.

Ideally this is you!

• Experienced in warehouse/distribution operations, ideally within food or FMCG.
• Knowledgeable in inventory management, stock handling, and order fulfilment.
• Understanding of Health & Safety, GMP, and food safety standards (Level 2 Food Safety preferred).
• Skilled in team leadership, coaching, and motivating staff.
• Competent in warehouse systems (WMS) and MS Office.
• Team‑oriented, accountable, reliable, and adaptable to changing priorities.
• Strong communicator with a proactive, problem‑solving approach.

What’s in it for you?

• Enhanced Maternity & Paternity Leave to allow quality time with your new arrival!
• Enhanced Pension Scheme for our employees.
• Free Employee Assistance Programme (open to colleagues and their families).
• Retail discounts accessible via our Benefits Hub platform!
• Refer a Friend Scheme (up to £300 per referral – T&C’s dependent).
• Employee Recognition Awards.
• Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!).
• An opportunity to be part of a fantastic, growing organisation.

Our vision is to be the leading specialty bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team.

If this sounds like you, please get in contact to learn more!