Hygiene (Operational Support) Advanced Team Leader in Pontypool

Location: Ultrapharm, Pontypool

Shift: Monday – Friday, 08:00 - 16:00

We have a new opportunity for an Operational Support Advanced Team Leader (OSATL) within our Operational Support – Hygiene team in our Pontypool site as part of the Finsbury Food Group. Finsbury Food Group is a leading specialty bakery manufacturer. We constantly raise quality and efficiency standards and build long-term relationships within the food service channel.

Ultrapharm is a dedicated Gluten Free Bakery specialising in only Gluten Free Product since 1993. The Company’s unique approach to craft and baking creates premium gluten-free products with the flavour and taste of traditional bread.

This is a fantastic opportunity to join a dynamic, fast-paced manufacturing environment where quality, efficiency, and continuous improvement are at the heart of everything we do.

This is what you’ll actually do!

• Provide hands-on, first-line leadership to the Operational Support team, ensuring the safe and compliant delivery of hygiene, GMP and operational support standards across each shift.
• Drive team performance, uphold operational excellence and ensure KPIs are consistently achieved on both an hourly and shift basis.
• Plan, brief and coordinate daily operational support activities, ensuring appropriate risk assessments and PPE requirements are in place.
• Monitor performance closely, addressing issues proactively and maintaining clear communication to ensure standards and expectations are fully understood.
• Maintain rigorous hygiene, GMP and asset care standards.
• Oversee cleaning effectiveness, conduct compliance audits and support internal and external audit activity with confidence and professionalism.
• Participate in deep cleaning of production machinery to ensure continued compliance and operational readiness.
• Champion continuous improvement, identifying opportunities to enhance process efficiency, reduce waste and strengthen compliance across your area.
• Work collaboratively with cross-functional teams to ensure operational alignment and consistent standards.
• Take full ownership for safety, quality and compliance within your area, providing strong, visible leadership that supports reliable, efficient and high-quality production.

Ideally this is you!

• Experienced in a fast-paced hygiene or food manufacturing environment.
• Level 2 Food Safety and IOSH Supervising Safely qualified.
• Knowledgeable in cleaning chemicals, COSHH, and hygiene best practices.
• Skilled in problem-solving, root cause analysis, and continuous improvement/LEAN principles.
• Proven leadership and team development experience.
• Strong IT literacy for reporting, tracking, and communication.
• Organised, analytical, adaptable, and able to manage competing priorities.
• Committed, reliable, and enthusiastic with a strong work ethic and pride in high-quality standards.

What’s in it for you?

• Enhanced Maternity & Paternity Leave to allow quality time with your new arrival!
• Enhanced Pension Scheme for our employees.
• Free Employee Assistance Programme (open to colleagues and their families).
• Retail discounts accessible via our Benefits Hub platform!
• Refer a Friend Scheme (up to £300 per referral – T&C’s dependent).
• Employee Recognition Awards.
• Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!).
• An opportunity to be part of a fantastic, growing organisation.

Our vision is to be the leading specialty bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals.

If this sounds like you, please get in contact to learn more!