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- Tasks: Manage employee relations cases and provide expert advice to support managers.
- Company: Join Finsbury Food Group, a leading speciality bakery manufacturer with a people-focused culture.
- Benefits: Enjoy enhanced leave, pension schemes, discounts, and extensive learning opportunities.
- Why this job: Make a real impact by shaping fair and consistent people practices in a growing organisation.
- Qualifications: Strong foundation in employee relations and UK employment law, with a passion for coaching.
- Other info: Be part of a dynamic team that values integrity, collaboration, and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Location: Flexible – UK based, with travel to key sites as required
Shift: Monday to Friday
We have an exciting opportunity for an Employee Relations Specialist to join our People Team at Finsbury Food Group. Finsbury Food Group is a leading speciality bakery manufacturer. We constantly raise quality and efficiency standards while building long-term relationships with major multiple retailers and the foodservice channel. From the bread for your morning toast to the celebration cakes that mark life’s biggest moments — baking brilliance is what we do, and it’s what makes every day special.
We’re looking for an Employee Relations Specialist who is passionate about fair, consistent, and pragmatic people practices — someone who thrives on supporting managers, reducing risk, and strengthening capability across the business. This is a key specialist role within our People function, acting as a trusted advisor on employee relations, employment law, and policy governance. You’ll work closely with People Partners and operational leaders to ensure ER matters are handled confidently, consistently, and in line with our values.
What You’ll Do
- Lead ER case management: Triage and manage a wide range of employee relations cases, ensuring they are handled efficiently, fairly, and in line with legislation, internal policy, and best practice.
- Provide expert ER advice: Support and guide managers on disciplinary, grievance, attendance, performance, and conduct matters — balancing legal compliance with practical business needs.
- Manage risk and escalation: Coordinate complex and high-risk cases, including tribunal preparation and liaison with ACAS and external advisors, ensuring business risk is minimised.
- Strengthen policy and governance: Review, update, and improve HR policies, templates, and processes, keeping pace with employment law changes and emerging best practice.
- Build manager capability: Design and deliver ER-focused training, workshops, and practical toolkits that build confidence and reduce reliance on HR for low-risk cases.
- Coach through real situations: Work alongside managers during live cases to develop their skills and judgement, promoting a proactive and preventative ER culture.
- Use insight to drive improvement: Identify trends and root causes from ER data, contributing to dashboards, reporting, and continuous improvement initiatives.
- Partner with the business: Collaborate closely with People Partners and leaders to anticipate people risks, challenge constructively, and support effective decision-making.
About You
You’re a people professional with a strong foundation in employee relations and employment law, and the curiosity and confidence to keep learning. You enjoy building relationships, coaching others, and supporting managers through complex people situations. You believe effective employee relations is about more than risk management — it’s about fairness, consistency, and building the confidence of leaders to make good decisions.
Core Behaviours
- Professional Courage & Influence: Confidently challenge and support managers to reach balanced, fair outcomes.
- Coaching Mindset: Build confidence and capability through guidance, feedback, and real-time support.
- Commercial Awareness: Balance legal requirements with operational and business realities.
- Evidence-Based Practice: Use data and insight to inform decisions and improve outcomes.
- Ethical Practice: Act with integrity, fairness, and consistency in all situations.
- Collaborative Approach: Work in partnership across People and the wider business to deliver joined-up solutions.
Functional Expertise
- Employee relations case management
- UK employment law and policy governance
- Manager coaching and ER training delivery
- Risk management and tribunal support
- ER data, metrics, and reporting
- Continuous improvement of people processes
What’s in it for you?
- Enhanced Maternity & Paternity Leave
- Enhanced Pension Scheme
- Free Employee Assistance Programme (for you and your family)
- Retail discounts via our Benefits Hub
- Company shop at sites (heavily discounted — and very tasty!)
- Refer a Friend Scheme (up to £300 per referral, T&Cs apply)
- Employee Recognition Awards
- Extensive Learning & Development opportunities (including sponsored professional memberships)
- The opportunity to be part of a growing, people-focused organisation
At Finsbury Food Group, we’re proud of what we make — and even prouder of the people who make it possible. In this role, you’ll play a vital part in shaping fair, consistent, and confident people practices across the business. If you’re driven by employee relations, coaching managers, and creating value through people — we’d love to hear from you.
Employee Relations Specialist in London employer: Finsbury Food
Contact Detail:
Finsbury Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Employee Relations Specialist role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to employee relations scenarios. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your expertise.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Employee Relations Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Specialist role. Highlight your experience in employee relations, coaching, and any relevant legal knowledge. We want to see how your skills align with our values and the specific needs of the role!
Showcase Your People Skills: In your application, don’t just list your qualifications—tell us about your experiences working with managers and employees. Share examples of how you've handled complex situations or coached others. We love seeing real-life stories that demonstrate your ability to build relationships and support others.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Finsbury Food Group!
How to prepare for a job interview at Finsbury Food
✨Know Your Employee Relations Stuff
Make sure you brush up on your knowledge of employee relations and UK employment law. Be ready to discuss how you've handled similar situations in the past, as this role requires a solid understanding of legal compliance and best practices.
✨Showcase Your Coaching Skills
Prepare examples that highlight your ability to coach managers through complex people situations. Think about times when you've successfully guided someone to make fair and balanced decisions, as this will demonstrate your coaching mindset.
✨Be Data-Driven
Finsbury Food Group values evidence-based practice, so come prepared with insights or trends you've identified from previous ER cases. This shows that you can use data to inform decisions and drive improvements in employee relations.
✨Emphasise Collaboration
This role involves working closely with People Partners and operational leaders, so be ready to discuss how you've collaborated with others in the past. Highlight your ability to build relationships and work in partnership to deliver effective solutions.
