At a Glance
- Tasks: Support and enhance IT systems, ensuring security and performance across multiple sites.
- Company: Join a fast-paced, evolving IT team at Finsbury Food Group.
- Benefits: Competitive salary, enhanced leave, pension scheme, and extensive learning opportunities.
- Other info: Opportunity for career growth and travel to various UK sites.
- Why this job: Make a real impact on product innovation and drive business growth.
- Qualifications: Experience in IT infrastructure, networks, or security; strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Senior Group IT Business Support Partner to join our IT team and support the ongoing development, security, and performance of key business systems across Finsbury Food Group. This is a fantastic opportunity to join a fast‑paced and evolving IT function where you’ll play a key role in supporting infrastructure and cyber security across multiple UK sites.
Working closely with the wider IT support team and third‑party providers, you’ll help ensure systems remain secure, reliable, and fit for purpose while supporting continuous improvement and future‑focused technology projects. The role offers a great mix of hands‑on support, project involvement, and technical problem solving, making it an excellent opportunity for someone looking to further develop their infrastructure and cyber security experience within a growing business.
What you’ll actually do!
- You’ll work closely with the Group Business Support Team Manager and wider IT team to support and maintain key business systems across the Group, ensuring infrastructure and security solutions are operating effectively and kept up to date.
- You’ll provide 3rd line support for infrastructure and security‑related issues, helping to investigate, troubleshoot, and resolve technical problems while working alongside third‑party support partners where required.
- A key focus of the role will be supporting cyber security compliance and awareness across all sites, helping to drive best practice, support training activity, and maintain security standards across the business.
- You’ll also support the monitoring and maintenance of infrastructure environments, including servers, cloud platforms, networking, and security technologies.
- You’ll contribute to a variety of IT projects across the Group, supporting system improvements, upgrades, and implementations while ensuring minimal disruption to business operations.
- The role will also involve occasional travel to UK sites to provide onsite support and build strong relationships with stakeholders across the business.
Ideally this is you!
- Experience supporting IT infrastructure, networks, or security environments
- Understanding of networking principles, security technologies, and cyber security risks
- Working knowledge of Windows Servers, virtual environments, and Azure Active Directory
- Exposure to cloud‑based platforms such as Azure or AWS
- Strong analytical and problem‑solving skills
- Good communication and interpersonal skills
- Organised with the ability to manage priorities and workload effectively
- Flexible and proactive approach to supporting the wider business
- Comfortable working independently and as part of a team
- Full UK driving licence and willingness to travel to UK sites where required
What’s in it for you?
- Enhanced Maternity & Paternity Leave
- Enhanced Pension Scheme
- Free Employee Assistance Programme (open to colleagues and their families)
- Retail discounts via our Benefits Hub platform
- Refer a Friend Scheme (up to £300 per referral – T&C’s dependent)
- Employee Recognition Awards
- Extensive Learning & Development opportunities (including sponsored professional memberships and in‑house development courses)
- An opportunity to be part of a growing organisation
This is an exciting opportunity to join a growing business where you can make a real impact on product innovation, shape development strategy, and play a key role in delivering products that delight customers and drive business growth.
Senior Group IT Business Support Partner in Cardiff employer: Finsbury Food
Finsbury Food Group is an exceptional employer that fosters a dynamic and supportive work environment, particularly for the Senior Group IT Business Support Partner role. With a strong emphasis on employee growth through extensive learning and development opportunities, competitive benefits, and a culture that values innovation and collaboration, you will have the chance to make a meaningful impact while working alongside a dedicated team across multiple UK sites.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Group IT Business Support Partner in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their IT systems and challenges, especially around infrastructure and cyber security. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves troubleshooting technical issues, be ready to demonstrate your analytical abilities during interviews. Consider mock scenarios and how you'd approach them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Senior Group IT Business Support Partner in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with IT infrastructure, networks, and security environments to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've supported IT systems or improved security compliance in previous roles to grab our attention.
Showcase Your Problem-Solving Skills:In your application, don’t shy away from discussing challenges you’ve faced in IT support. We love to see how you approached problems and what solutions you implemented, especially in cyber security.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Finsbury Food Group!
How to prepare for a job interview at Finsbury Food
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, networking principles, and security technologies. Be ready to discuss your experience with Windows Servers, Azure Active Directory, and any cloud platforms like Azure or AWS. This will show that you're not just familiar with the tech but can also apply it in real-world scenarios.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical problems in the past. Think about situations where you provided 3rd line support or resolved security-related issues. Highlight your analytical skills and how you approach troubleshooting, as this is crucial for the role.
✨Communicate Effectively
Since you'll be working closely with various teams and third-party providers, strong communication skills are a must. Practice explaining complex technical concepts in simple terms. This will demonstrate your ability to collaborate and build relationships across the business.
✨Be Ready to Discuss Cyber Security
Given the focus on cyber security compliance, be prepared to talk about your understanding of cyber security risks and best practices. Share any experiences you have in driving awareness and training within an organisation. This will show that you’re proactive and committed to maintaining high security standards.
