Operations - Front Line Manager(Night shift) in Salisbury

Location: Nicholas and Harris Ltd, Salisbury

Shift: Night Shift – 6pm until 6am, 4 on 4 off

Salary: Competitive with opportunity of growth

We have an exciting opportunity to join our operations team at Nicholas & Harris as Front Line Manager. This is a fast-paced FMCG manufacturing environment where no two days are the same. Nicholas & Harris is part of the Finsbury Food Group and has over 180 years of heritage in craft baking. We’re a leading speciality bakery manufacturer supplying high-quality products across the foodservice sector. As part of Finsbury, we are committed to raising standards, investing in our people, and driving a culture of continuous improvement across all areas of the site.

Responsibilities:

• Provide visible, hands-on leadership to operational teams, ensuring the delivery of hourly and shift-based KPIs across safety, quality, service, cost and people performance.
• Full ownership of your designated production line or area, taking accountability for operational standards, output, and team effectiveness.
• Lead, motivate and develop large, diverse operator teams, creating an inclusive and high-performing culture while managing attendance, capability, conduct and engagement in line with company policies.
• Ensure conformance to production plans, deliver schedules to budgeted output rates, and control costs through effective management of labour, waste, yield and productivity.
• Use Short Interval Control (SIC) and real-time data to identify variances, drive corrective actions, and support continuous improvement and OEE performance.
• Maintain excellent health & safety, food safety and quality standards, ensuring compliance with SOPs, HACCP, GMP, PPE and process controls.
• Participate in investigations, risk assessments and deviation management.
• Collaborate closely with Engineering, Technical, Planning and other support functions.

Ideal candidate:

• Proven experience managing and leading teams in a manufacturing environment.
• FMCG experience with a solid understanding of manufacturing processes.
• Strong people leadership, communication, and decision-making skills.
• Numeracy skills to understand costs and performance improvement.
• Clear written communication and reporting skills.
• Strong problem-solving and analytical capability.
• Confident using basic PC systems for reporting and communication.

Experience and qualifications:

• Experience in food manufacturing.
• Familiarity with automation and plant/process engineering.
• Experience using ERP systems such as M3 or SAP.
• Leadership or management qualifications (e.g. ILM Level 2 or equivalent).
• Continuous Improvement certifications (e.g. coloured belts).

Qualifications (Advantageous):

• Food Safety Level 2 or above.
• IOSHH or equivalent Health & Safety qualification.
• Experience managing safely in an operational environment.

What’s in it for you?

• Enhanced Maternity & Paternity Leave to allow quality time with your new arrival.
• Enhanced Pension Scheme for our employees.
• Death in Service Benefit.
• Free Employee Assistance Programme (open to colleagues and their families).
• Retail discounts accessible via our Benefits Hub platform.
• Company shop available at sites (heavily discounted, yummy products).
• Refer a Friend Scheme (up to £300 per referral – t&cs dependent).
• Employee Recognition Awards.
• Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course).
• An opportunity to be part of a fantastic, growing organisation.