Demand Planning – Demand Planner in London

Location: UK – Hybrid • Shift: Monday – Friday • Salary: Competitive

We have a new opportunity for a Demand Planner to join our Supply Chain team within Finsbury Food Group. Finsbury Food Group is one of the UK’s leading speciality bakery manufacturers. We continually raise quality, innovation, and operational standards while building long-term, trusted relationships across retail, foodservice, and brand partnerships. Our portfolio spans a wide range of bakery categories—from market‑leading retailer own‑brand products to beloved licensed and branded ranges—produced across our nationwide network of bakeries.

This is an exciting time to join us. With a growing customer base, expanding product ranges, and major operational improvements underway, you’ll play a pivotal role in shaping our demand planning capability and supporting long‑term success across the Group.

As a Group Demand Planner, you will forecast demand for the FFG group to ensure our products are produced and delivered efficiently, meeting customer satisfaction through accurate statistical forecasts. You’ll take full ownership of the demand forecasting process across the FFG group. You’ll be the key point of contact for forecasting, developing statistical models, analysing data, and collaborating with commercial and operational teams to generate a single, aligned, and accurate demand plan. You’ll prepare forecasts at multiple aggregation levels—customer, category, product—and evaluate performance through regular tracking of accuracy and bias. You’ll analyse historical sales trends, identify demand drivers, and incorporate business intelligence such as promotional activity, seasonal patterns, and NPD impacts.

A major part of your role will be leading the monthly demand review cycle within the S&OP process. You’ll work cross‑functionally and establish strong relationships internally and externally to ensure demand assumptions are fully understood and agreed. You’ll also utilise our IBP software, Relex, ensuring data integrity and continually improving the planning process. You’ll build strong relationships across the business to understand future demand risks and opportunities, helping teams make informed decisions that support production efficiency, service levels, and commercial performance.

Your success will be measured through forecast accuracy, bias management, S&OP process effectiveness, communication quality, and your ability to proactively identify improvements that drive value across the Group.

• Proven experience in demand planning, preferably within FMCG or a similar fast‑paced environment
• High attention to detail with strong analytical and numerical abilities
• Excellent problem‑solving skills, with the ability to manage complexity and interpret ambiguous information
• Familiarity with forecasting tools or demand planning/IBP software
• Adaptable to evolving business environments and shifting priorities
• Strong communication skills, able to translate complex insights into clear, actionable messages
• Ability to influence and engage stakeholders at all levels, with confidence managing upwards
• A proactive mindset with a focus on continuous improvement and collaboration

Enhanced Maternity & Paternity Leave to allow quality time with your new arrival! Enhanced Pension Scheme for our employees. Death in Service Benefit. Free Employee Assistance Programme (open to colleagues and their families). Retail discounts accessible via our Benefits Hub platform! Refer a Friend Scheme (up to £300 per referral – T&C’s dependent). Employee Recognition Awards. Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in‑house development course!). An opportunity to be part of a fantastic, growing organisation.

Our vision is to be the leading specialty bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals. We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please get in contact to learn more!