At a Glance
- Tasks: Lead growth strategy in the Out of Home sector and build key relationships.
- Company: Join Finsbury Food Group, a leader in food manufacturing with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Be part of a high-performing team with excellent growth potential.
- Why this job: Make a real impact by driving customer development and new business acquisition.
- Qualifications: Significant experience in commercial leadership and managing senior customer relationships.
The predicted salary is between 51750 - 63250 £ per year.
This is what you’ll actually do! As the End User & New Business Controller, you will lead Finsbury Food Group's growth strategy across the Out of Home sector, driving both customer development and new business acquisition. You will develop a clear long-term growth plan, identify new routes to market and build strong relationships with key operators, industry bodies and stakeholders. Acting as a senior commercial ambassador for Finsbury, you will represent the business externally and champion the Out of Home growth agenda across the organisation.
A key part of the role will be managing and developing strategic end-user relationships across sectors including QSR, coffee chains, travel, workplace catering, leisure and hospitality. You will create customer growth plans, increase product penetration within existing accounts and identify opportunities to expand participation across our categories. Working closely with senior decision-makers, you'll lead strategic customer meetings, negotiations and business reviews while ensuring Finsbury is recognised as a trusted commercial partner and category expert.
You will also be responsible for building a strong pipeline of new business opportunities, proactively identifying and securing new customers that support our growth ambitions. Using your market knowledge and industry network, you will develop compelling commercial propositions, negotiate agreements and deliver incremental sales and profit through new customer wins.
Leading the End User & New Business function, you will manage and develop the End User & New Business Manager while fostering a culture of accountability, ownership and high performance. You will ensure objectives are aligned to business priorities, support talent development and encourage collaboration across teams. Working closely with the Head of Foodservice, you will help create a high-performing, one-team approach across the wider Out of Home function.
Commercially, you will be accountable for delivering annual sales, volume and profit targets through effective planning, forecasting and budget management. You will use data and financial analysis to support decision-making, monitor market trends and competitor activity, and maximise the return on commercial investments.
As a member of the Out of Home leadership team, you will partner with the Head of Foodservice to deliver a joined-up growth strategy, sharing market insight and identifying opportunities to leverage distributor, foodservice and end-user relationships. You will also work closely with Category, Innovation, NPD, Supply Chain and Operations teams to bring customer opportunities to life, influence future product development and support wider Group commercial initiatives that drive sustainable business growth.
Ideally this is you!
- Essential Experience
- Significant commercial leadership experience within FMCG, food manufacturing or foodservice.
- Proven success managing senior customer relationships.
- Experience working with major foodservice operators, QSR customers or end users.
- Strong track record of delivering substantial sales and profit growth.
- Demonstrable success in winning new business and developing strategic partnerships.
- Experience leading and developing commercial talent.
- Proven success leading strategic customer relationships and interactions at senior level.
- Demonstrable track record of personally winning significant new business.
- An established network of contacts within the Out of Home, QSR or Foodservice sectors.
- A relevant and established network of contacts across the Out of Home market.
- Commercial & Strategic Skills
- Ability to develop and execute long-term commercial strategies.
- Strong commercial acumen with excellent negotiation skills.
- Highly credible at Board and senior customer level.
- Ability to translate strategic plans into measurable results.
- Strong understanding of customer economics and route-to-market dynamics.
- Excellent forecasting, budgeting and P&L awareness.
- Leadership & Personal Attributes
- Inspirational and engaging leader.
- Entrepreneurial mindset with a passion for growth.
- Highly resilient and self-motivated.
- Strong influencing and stakeholder management skills.
- Naturally curious, connected and externally focused.
- Comfortable operating at both strategic and operational levels.
- Able to challenge convention and drive change.
End User and New Business Controller employer: Finsbury Food Group
As a Technical Lead at our company, you will thrive in a dynamic work environment that prioritises food safety and quality while fostering a culture of continuous improvement. We offer competitive benefits, opportunities for professional growth, and a collaborative atmosphere where your leadership will directly impact our success. Join us in a location that values innovation and excellence, ensuring you have the resources and support to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land End User and New Business Controller
✨Join Food Science Communities
Get involved in food science forums and communities, both online and offline. Platforms like LinkedIn Groups or Reddit can be goldmines for job leads and valuable insights. Plus, you’ll connect with other food enthusiasts who might even point you towards openings at companies like Finsbury Food Group.
✨Attend Industry Conferences and Workshops
Check out exhibitions and workshops in the food science sector. Events like the International Congress on Food Technology are not just knowledge hubs, but also great networking opportunities. You never know who you might bump into – perhaps a hiring manager from Finsbury Food Group!
✨Show Off Your Passion for Food Tech
Start a blog or social media channel showcasing innovative food science projects or trends. This not only showcases your expertise but also raises your visibility in the field. When you apply for a role at companies like Finsbury Food Group, they’ll see you’re proactive and truly passionate about food technology.
✨Leverage University Career Services
If you're fresh out of uni, make use of your career services! They often have exclusive job boards and connections with companies looking for graduates. Don't forget to mention your interest in roles like those at Finsbury Food Group, and they might have insider tips or referrals just for you!
We think you need these skills to ace End User and New Business Controller
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at Finsbury Food Group, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
Highlight Technical Skills:In the food science and technology industry, technical skills are key. Be sure to list any specific skills you have related to food safety, quality control, or food processing technologies on your CV. Also, mention any software or analytical tools you’re proficient in, as this shows you're ready to hit the ground running at Finsbury Food Group.
Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to Finsbury Food Group. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at Finsbury Food Group. It shows you're committed to your professional development.
How to prepare for a job interview at Finsbury Food Group
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
✨Show Off Your Project Experience
Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to Finsbury Food Group’s mission.
