At a Glance
- Tasks: Drive revenue growth for client accounts in the fast-paced iGaming payment sector.
- Company: Leading payment technology business with a focus on innovation and growth.
- Benefits: Competitive salary, hybrid work options, and exposure to senior leadership.
- Other info: Join a collaborative team and thrive in a high-growth environment.
- Why this job: Take ownership of your portfolio and make a real impact in a dynamic industry.
- Qualifications: Experience in account management within payments or fintech, strong analytical skills.
Location – London or Remote from Malta
Salary – £70,000 - £80,000 Base Salary
Working Pattern – Hybrid (3 days per week in office) if based in London, or Remote if based in Malta
Company Overview
Our client is a leading payment technology business providing acquiring, orchestration and risk infrastructure to merchants across complex, high growth verticals. Working closely with their commercial and product teams, they help clients scale their payment performance through smarter routing, optimised approval rates and a genuinely consultative approach to account growth.
Role Summary
We are looking for a Senior Account Manager to take full commercial ownership of a portfolio of client accounts, from go live through to long term growth. This is not a relationship management role in the traditional sense; you will be the single internal owner of revenue, performance and commercial terms for every account in your book, expected to actively grow it rather than simply maintain it. You will work closely with product, tech, ops and finance internally to remove blockers, and act as the main point of contact for your clients, ensuring they are getting full value from the platform while consistently identifying new opportunities to increase volume and revenue.
Key Responsibilities
- Own revenue per account, driving volume growth and identifying upsell opportunities across new payment methods, features and products
- Monitor approval rates, declines, routing efficiency and chargebacks, proactively optimising client performance
- Enforce agreed pricing, minimums and commercial terms, flagging and escalating any unprofitable or misaligned setups
- Support commercial renegotiations where needed and ensure billing logic is correctly implemented
- Own the client journey from signing through go live and into scale, coordinating closely with tech and product to remove blockers
- Track progress against go live milestones with clear status reporting
- Build strong, trusted relationships with clients, acting as the single point of contact and ensuring consistent communication
- Act as the internal commercial owner of each account, aligning product, tech, ops and finance to ensure fast turnaround on client requests
- Maintain accurate account status reporting covering revenue, stage and any blockers
- Feed into monthly commercial reporting, tracking KPIs including volume, revenue, approval uplift and activation of new payment methods
Ideal Candidate Profile
Experience & Expertise
- Proven experience in an Account Management or Senior Account Management role within payments, fintech or a related industry
- Strong understanding of payment performance metrics including approval rates, routing and chargebacks
- Experience managing commercial terms, pricing structures and renegotiations
- Comfortable working cross functionally with product, tech, ops and finance teams
- Experience managing accounts from onboarding through to scale
Skills & Attributes
- Highly organised with strong ownership instincts, comfortable being the single point of accountability for an account
- Commercially minded with a genuine drive to grow revenue, not just maintain relationships
- Confident communicator able to manage multiple internal and external stakeholders without things falling through the cracks
- Proactive and analytical, comfortable digging into performance data to identify opportunities
- Calm under pressure and able to manage and prioritise a portfolio of accounts at different stages
What You'll Get
- £70,000 - £80,000 base salary
- Hybrid in London or fully remote from Malta
- Genuine commercial ownership of your own portfolio
- Exposure to complex, high growth merchant accounts
- The opportunity to work closely with senior commercial leadership
Senior Account Manager - Payment Orchestration - iGaming employer: FinPay Talent
Join a leading payment technology business that champions innovation and growth in the iGaming sector. With a hybrid working model in London or the flexibility of remote work from Malta, you'll enjoy a supportive culture that prioritises employee development and collaboration across teams. Benefit from a competitive salary, genuine ownership of your client portfolio, and the chance to work with high-growth merchants, all while being part of a dynamic and forward-thinking environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager - Payment Orchestration - iGaming
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like FinPay Talent. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Account Manager - Payment Orchestration - iGaming
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to FinPay Talent.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on FinPay Talent's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at FinPay Talent
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with FinPay Talent.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at FinPay Talent will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former FinPay Talent employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
