Software Delivery Manager in Manchester

Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

What will you be doing?

• You will be supporting two software engineering teams working toward the same goal, ensuring they remain agile while staying predictable and meeting commitments.
• You will coordinate with Client Delivery managers who run our client implementations (large enterprise SaaS).
• You will coach and mentor teams on best practices around continual improvement, backlog management, working practices, and exploration techniques.
• You will ensure all winning practices are sustainable and valuable.
• You will have retros with actions owned and followed through.
• You will manage stakeholders at all levels and communicate the true delivery picture.
• You will drive pragmatic decision‑making while being firm about what is and isn’t possible.
• You will manage risk and mitigation.
• You will help own and manage budgets with the Director of Software Delivery Management.
• You will shape a new team using XP, CI/CD, 'you build it, you run it', Serverless, TDD and similar modern practices.

About You

• You are passionate about continually improving our ability to deliver high‑quality, reliable, market‑leading software.
• You have extensive experience in transparent project management that demands simplicity and predictability.
• You pride yourself on keeping everyone informed so decisions can be made quickly and with the best knowledge.
• You have strong, practical experience in Agile delivery and know how to apply the right techniques in real‑world situations.
• You are confident supporting multiple engineering teams and helping new or forming teams establish effective delivery practices.
• You thrive in modern engineering environments such as XP, CI/CD, TDD, serverless, 'you build it, you run it'.
• You are a natural coach who helps teams improve backlog management, working practices, exploration techniques, and follow‑through on retrospectives.
• You communicate clearly and transparently with stakeholders at all levels and ensure teams understand the true delivery picture.
• You make pragmatic, evidence‑based decisions and balance ambition with predictability and sustainable practices.
• You are proactive in managing risks, dependencies, and delivery challenges.
• You have experience supporting or managing budgets and understand the commercial impact of delivery decisions.
• You enjoy using facilitation techniques (e.g. Google Design Sprints, Event Storming, Jobs To Be Done) to drive clarity and alignment.
• You are passionate about delivering great software, fostering a positive team culture, and making the delivery process engaging and enjoyable.

What We Offer

• Flexible Working: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year, and a flexible hybrid working policy.
• Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP.
• Family‑Friendly Policies: Enhanced maternity and paternity pay, paid time off for fertility treatments and pregnancy loss.
• Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups.
• Giving Back: One paid volunteering day annually and the Give‑As‑You‑Earn scheme to support your favourite charities.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out—we’d love to discuss how your skills and experiences align with our needs.