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- Tasks: Help clients adopt Finova’s platforms and guide them through successful implementation.
- Company: Finova, the UK's largest financial services tech provider, driving innovation in lending.
- Benefits: Hybrid working, 25 days holiday, private medical insurance, and extra perks.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team shaping the future of UK lending with impactful technology.
- Qualifications: Experience in lending operations and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Location: London / Hybrid - 3 days on-site
About Finova
Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.
About the Role
As a Business Consultant, you will help customers adopt Finova’s lending and savings platforms, define and validate requirements, and guide them through successful implementation. You’ll work closely with clients to understand their objectives, shape scope, and ensure our standard journeys and features are used effectively. The role blends analysis, client engagement, configuration, and delivery support, with opportunities to take ownership of workstreams as your expertise grows.
What you’ll be doing:
- Leading or supporting requirement elicitation, validation sessions, and change analysis to ensure scope is clearly defined and controlled.
- Understanding end‑to‑end product journeys and key features, advising clients on configuration, usage, and best‑practice adoption.
- Delivering demos and presentations that explain product capabilities, answer client questions, and support informed decision‑making.
- Defining user stories and acceptance criteria, and collaborating with delivery, product, and engineering teams to ensure feasibility and clarity.
- Identifying scope changes, estimating analysis effort, raising change requests, and supporting clients through prioritisation and adoption.
About you
- Experienced in lending or savings operations, with practical understanding of how financial institutions run their journeys and processes.
- A strong communicator who builds trusted client relationships, presents confidently, and can influence decisions when needed.
- A proactive problem‑solver with good judgement, able to work independently while knowing when to elevate.
- Knowledgeable about industry regulations, operating models, and how they apply to lending and savings journeys.
- Able to understand Finova’s product range, interpret different implementations, and explain complex concepts clearly and simply.
What We Offer:
- Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business.
- Holiday: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year.
- Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP.
- Family-Friendly Policies: Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss.
- Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups.
- Giving Back: One paid volunteering day annually and the Give-As-You-Earn scheme to support your favourite charities.
Equal Opportunity Statement
We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out—we’d love to discuss how your skills and experiences align with our needs.
Business Consultant in London employer: finova
Contact Detail:
finova Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Consultant in London
✨Tip Number 1
Get to know Finova inside out! Familiarise yourself with their products and services, especially how they help financial institutions. This will not only boost your confidence during interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the responsibilities of a Business Consultant at Finova. Practise articulating your thoughts clearly and confidently, especially around client engagement and problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Finova team. Let’s get you that dream job!
We think you need these skills to ace Business Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Business Consultant role. Highlight your experience in lending or savings operations and how it aligns with what we do at Finova. A tailored CV shows us you’re genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Share specific examples of how you've helped clients in the past and how you can bring that expertise to our team.
Showcase Your Communication Skills: As a Business Consultant, strong communication is key. In your application, demonstrate your ability to build relationships and influence decisions. We want to see how you can connect with clients and make complex concepts easy to understand.
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at finova
✨Know Finova Inside Out
Before your interview, take the time to research Finova's products and services thoroughly. Understand their lending and savings platforms, and be ready to discuss how they can benefit clients. This will show your genuine interest in the company and help you answer questions more effectively.
✨Prepare for Client Scenarios
Think about potential client scenarios you might encounter as a Business Consultant. Prepare examples of how you would handle requirement elicitation or change analysis. This will demonstrate your problem-solving skills and ability to engage with clients confidently.
✨Practice Your Presentation Skills
Since delivering demos and presentations is a key part of the role, practice explaining complex concepts clearly and simply. You could even do a mock presentation to a friend or family member to get comfortable with your delivery and receive feedback.
✨Showcase Your Communication Skills
As a strong communicator, it's essential to build trust with clients. During the interview, focus on articulating your thoughts clearly and confidently. Share examples of how you've influenced decisions in past roles, highlighting your ability to connect with others and foster relationships.