At a Glance
- Tasks: Lead the design and delivery of innovative mortgage solutions in a dynamic team.
- Company: Join Finova, the UK's top lending tech provider, shaping the future of finance.
- Benefits: Enjoy hybrid working, private medical insurance, flexible holidays, and gym discounts.
- Other info: Be part of a diverse team that values innovation and personal growth.
- Why this job: Make a real impact in financial services while developing your career in a supportive environment.
- Qualifications: Experience in business systems analysis, with strong technical and leadership skills.
The predicted salary is between 56700 - 69300 £ per year.
About Finova
Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.
About the Role:
As a Senior Business Systems Analyst (BSA) Lead within Finova’s MSO team, you will lead the end-to-end design, analysis, and delivery of functional solutions for complex mortgage origination platforms. Reporting directly to the Director of Technical Delivery, you will sit at the intersection of product, engineering, and client engagement working across multiple concurrent agile delivery squads. Your core purpose is to translate high-level product requirements and client change requests into rock-solid technical specifications, process models, and data flows, while providing line management and mentorship to elevate the analytical standards of the broader BSA cohort.
About you:
- Financial Services & Lending Expertise: Proven track record as a Senior Business Systems Analyst ideally in a financial services, fintech, or regulated environments.
- Technical & Integration Proficiency: Hands-on experience with SQL, relational databases, XML, and JSON/YAML data structures, combined with a practical understanding of RESTful API specifications, system integration patterns, and cloud-based architecture.
- Analytical Deliverables & Methodologies: Master of the full SDLC, skilled in process mapping, data modeling, use case creation, and defining precise acceptance criteria/test strategies within Scrum and Kanban frameworks.
- Leadership & Team Development: Direct experience in line management (conducting 1:1s, performance reviews, development plans) or formal mentoring, with a passion for coaching BSAs and driving analytical best practices.
- Stakeholder Management & Communication: Exceptional written and verbal communication skills, able to articulate complex system concepts to both technical teams and senior non-technical executives, as well as lead direct client engagements on solution quality.
- Problem-Solving & Modern Tooling: Structured, adaptable problem solver comfortable navigating ambiguity and adept at leveraging AI and automation tools to increase analytical speed and accuracy.
What will you be doing?
- Lead End-to-End Solution Architecture: Design and document detailed specifications, data flows, and process models for complex mortgage origination features, ensuring technical solutions align with business needs, regulatory standards, and Finova’s architectural principles.
- Cross-Squad Collaboration & Alignment: Partner closely with Product Managers, Engineering Leads, and Technical Delivery Managers across multiple concurrent delivery squads to manage dependencies, refine backlogs, and ensure seamless delivery execution.
- Direct Line Management & Mentorship: Line manage BSAs within the MSO team—leading 1:1s, performance reviews, and career pathing—while setting practice standards and upskilling the wider BSA community.
- Client Engagement & Stakeholder Influence: Act as a trusted technical advisor in direct client discussions, validating change requests, communicating complex solution designs, and ensuring quality expectations are met.
- Incident Management & Continuous Improvement: Participate actively in agile ceremonies, lead post-incident reviews for complex delivery issues, and optimise existing system capabilities to enhance performance and usability.
- Regulatory Compliance & Modernization: Ensure all functional deliverables adhere to financial compliance and audit-readiness standards, while actively integrating AI and automation tooling to streamline analytical workflows.
What We Offer:
- Hybrid working: We operate on a hybrid model that is primarily office-based, requiring three days in the office each week, with the flexibility to work remotely for the remainder.
- Private medical insurance: Comprehensive health cover, with the option to add your family to your plan, because your well-being matters to us.
- Life assurance & income protection: We provide life assurance and income protection to give you peace of mind for the future.
- Family friendly policies: Our enhanced family-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed.
- Work from anywhere: Some thrive in the office, others at home — and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year.
- Flexible holiday package: Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance.
- Company pension scheme: With salary exchange, you save on tax and can build a secure future.
- Employee assistance programme: We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it.
- Electric car scheme: Get a brand-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance.
- Health cash plan: Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy.
- Gym discounts: Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide.
- Perks that matter: We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events.
Equal Opportunity Statement
We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out, we’d love to discuss how your skills and experiences align with our needs.
Senior Business Systems Analyst in Cheltenham employer: finova
Finova is an exceptional employer, offering a dynamic work culture that prioritises innovation and employee well-being. With a hybrid working model, comprehensive health benefits, and a commitment to professional growth, employees are empowered to thrive both personally and professionally in the vibrant city of Manchester. The company's focus on flexibility, inclusivity, and support for family-friendly policies makes it an attractive choice for those seeking meaningful and rewarding employment in the fintech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Systems Analyst in Cheltenham
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like finova!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Senior Business Systems Analyst in Cheltenham
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at finova, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at finova
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with finova’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
